4
595-4238-07
POSSIBLE CAUSE
1. A sensor is positioned too close to the lamp or
pointed at nearby objects that cause heat to
trigger the sensor.
(Reposition the lamp away
from the sensor or nearby objects.)
2. Light Control is pointed toward a heat source like
an air vent, dryer vent, or brightly-painted heat-
reflective surface.
(Reposition sensor.)
1. Heat or light from the lamp may be turning the
Light Control on and off.
(Reposition the sensor
away from the light.)
2. Heat being reflected from other objects may be
affecting the sensor.
(Reposition sensor.)
3. Light Control is in the Test mode and warming
up.
(Flashing is normal under these conditions).
SYMPTOM
Light stays on
continuously.
Light flashes on
and off.
SYMPTOM
Light will not come
on.
Light comes on in
daylight.
Light comes on for
no apparent reason.
POSSIBLE CAUSE
1. Light switch is turned off.
2. Flood light is loose or burned out.
3. Fuse is blown or circuit breaker is turned off.
4. Daylight turn-off is in effect
(recheck after dark).
5. Incorrect circuit wiring, if this is a new installation.
6. Re-aim the sensor to cover desired area.
1. Light Control may be installed in a relatively
dark location.
2. Light Control is in Test.
(Set control switch to
an ON-TIME position.)
1. Light Control may be sensing small animals or
automobile traffic
(re-aim sensor).
2. Sensitivity is set too high.
(Reduce sensitivity.)
TROUBLESHOOTING GUIDE
TECHNICAL SERVICE
Please call 1-800-858-8501 (English speaking only) for assistance
before returning product to store.
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com. If the problem
persists, call* for assistance at 1-800-858-8501 (English speaking only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to:
HeathCo LLC
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place
of Purchase.
No Service Parts Available for this Product
FIVE YEAR LIMITED WARRANTY
This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state or province to province.
For a period of five years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge
to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expendable items are
not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety.
This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a customer uses in conjunction
with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESEN-
TATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND
SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF HEATHCO
LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS
OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you. Please keep your dated sales receipt, it is required for all warranty requests.
