HearthStone Quality Home Heating Products Inc
®
Model 8390
27
T
ROUBLESHOOTING
G
UIDE
PROBLEM POSSIBLE
CAUSE SOLUTIONS
STOVE SMOKES
Operating Technique
Fully open the primary air control one minute before opening doors.
Cold Chimney
Preheat the chimney when first starting a fire.
Blocked Chimney
Examine the chimney and stovepipe for blockage or creosote
accumulations.
Oversized Chimney
Reline the chimney to the appropriate diameter
Undersized Chimney
Install a draft inducer or replace the chimney.
Chimney Too Short
Lengthen the chimney.
Air Infiltration Into The
Chimney
Seal chimney connections and openings in clean-out doors.
More Than One Appliance
Connected to the Flue
Disconnect all other appliances and seal openings.
BACK-PUFFING OR
GAS EXPLOSIONS
Operating Technique
Fully open the primary air control one minute before opening the
door and keep it fully open for a few minutes after reloading.
Extra Low Burn Rate
Burn the stove at a higher burn rate.
Chimney Down-draft
Install a chimney cap.
Excessive Ash Build-up
Empty ash pan more frequently.
UNCONTROLLED
OR SHORT BURN
Unsealed or Open Door
Close the front and ash doors tightly or replace the gaskets.
Excessive Draft
Check the installation. Operate at LOW BURN. Install stovepipe
damper.
Deteriorated Gasket Seals
Reseal the stove with new, properly sized gaskets.
Extra Long Chimney
Shorten the chimney. Install stovepipe damper.
Oversized Chimney
Reline the chimney to the proper diameter.
High Winds or Hilltop
Location:
Install a chimney cap.
Excessive Draft
Draft in excess of 0.1 wc should be corrected with a stovepipe
damper
INSUFFICIENT HEAT Poor Quality or Green
Wood
Use only air-dried wood, preferably dried at least one year. Do not
burn punky or rotten wood.
Low Burn Rate
Operate the stove at a higher burn rate.
Air Insulated Chimney
Replace with a pre-fabricated insulated chimney system or a
properly sized masonry chimney.
Cold Exterior Chimney
Reline or insulate the chimney.
Leaky
Stovepipe
or
Chimney
Check the installation.
Too Much Heat Loss From
House
Caulk windows, seal openings in home.
BLISTERING OF
ENAMEL CASTING
Operating Technique
Do not over-fire the stove. Monitor stove temperatures. Use
seasoned wood only.
Excessive Draft
Check the DRAFT. (See page 13) A damper may be required.
Operate the stove at a LOW BURN range.
