TROUBLESHOOTING:
Problem
Possible cause
Remedy
The appliance is
not working.
The appliance has no power
supply
Check the socket with another
appliance.
Plug in the mains plug correctly.
Check the main circuit breaker.
You have not set the
cooking time.
Select a desired cooking time.
The frying basket is not
inserted correctly.
Check the correct position.
Frying pot can’t
slide back into
the appliance
There is too much food in
the frying basket.
Do not fill the frying basket beyond the
Max level.
The food is not
cooked to the
end.
The frying basket is too full. Reduce the amount of food. Smaller
quantities are cooked evenly.
The temperature is set too
low.
Set the temperature higher with the
temperature control buttons.
The cooking time is set too
low.
Set the time higher with the timer
control buttons.
The food is
cooked unevenly.
When foods are placed on
top of each other, there is
inadequate airflow.
The food must be shaken after half the
cooking time.
The food is not
crisp.
Foods are used, which is
only suitable for a
conventional fryer.
Use oven-ready food or sprinkle it with
a little oil.
Homemade
French fries are
unevenly fried
You didn’t rinse the potato
properly before frying.
Rinse the potato sticks properly to
remove starch from outside of them.
Homemade
French fries are
not crispy
The crispiness of the fries
depends on the amount of
oil and water in fries.
Make sure you dry the potato sticks
before adding oil. Cut smaller sticks for
a crispier result. Add slightly more oil
for a crispier result.
Smoke comes out
of the appliance.
You are preparing very fatty
foods.
Fat splashes inside the unit may cause
the emission of fumes. Provide
adequate ventilation.
There are still fat residues
in the frying basket from
previous use.
Clean the frying basket after each use.
