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e. troubleshooting guide
Question Answer
e. troubleshooting guide
The controller display is
faint or does not display
correctly in some other way. • Try unplugging the sauna for about 5 minutes, then plug it back in. This
should correct any display problems.
The sound system works,
but nothing lights up on
the controller display. I
unplugged the sauna for 5
minutes but it didn’t help. • Check to see that the data cable is plugged in at both ends- the round metal
connector plugs into the “DATA” port on the power supply. The white plastic
plug connects to the “DATA” socket on the front panel just above the floor.
The sound system doesn’t
turn on. • Check to make sure the EXT plug is correctly plugged into the EXT socket
on the back wall just below the ceiling. Look at the shape of the plug very
carefully to make sure it conforms to the shape of the holes in the socket.
There is only one correct way to plug it in, even though it is usually possible to
plug it in wrong way.
• Check to make sure the EXT plug is plugged tightly into the EXT socket on
the power supply under the bench.
• If the problem persists, please contact customer service.
The LED light panel in the
ceiling turns on white, but
none of the buttons on the
remote control work. • Make sure the thin plastic tab is pulled out from the battery holder.
• Make sure you are aiming the remote control at the center of the light panel,
not at the sauna controller.
• Replace the battery in the remote control.