Overview
When you have any problems with your computer, before consulting your service representative, you
may want to try to solve the problem yourself. This chapter lists some common problems and their
possible solutions. This can’t anticipate every problem, but you should check here before you panic. If you
don’t find the answer in these pages, make sure you have followed the instructions carefully and
observed the safety precautions in the preface. If all else fails, talk to your service representative. You
should also make a record of what happened and what remedies you tried.
Of course, if something goes wrong, it will happen at the most inconvenient time possible, so you should
preview this section just in case. If, after you’ve tried everything, and the system still won’t cooperate, try
turning it off for a few minutes and then reboot. You will lose any unsaved data, but it may start working
again. Then call your service representative.
Basic Hints and Tips
Many of the following may seem obvious but they are often the solution to a problem when your computer
appears not to be working.
—
Power - Is the computer actually plugged into a working electrical outlet? If plugged into a power
strip, make sure it is actually working. Check the LED Power & Communication Indicators to see the
computer’s power status.
—
Connections - Check all the cables to make sure that there are no loose connections anywhere.
5-1
User's Guide
Troubleshooting
Troubleshooting
Chapter - 5
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