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pi cc ola
11. Guarantee conditions
For the purchased Pi cc ola smoke, hazebase provides a guarantee according to the
following conditions:
1. We repair free of charge in accordance with the following conditions (No. 2 to 6)
Damage or defects in the device, i.e. e are demonstrably based on
manufacturing defects if they are reported to us immediately after detection and
within 24 months of delivery to the end user. A guarantee obligation is not
triggered by minor deviations from the target quality, which are irrelevant for the
value and usability of the device, by damage from the effects of water and
generally from abnormal environmental conditions or force majeure.
2. The guarantee is provided in such a way that defective parts are repaired free of
charge or replaced by faultless parts, at our option. Devices for which a
guarantee service is claimed with reference to this guarantee must be handed
over to us and sent carriage paid.
The purchase receipt with the date of purchase and / or delivery must be
submitted. Replaced parts become our property.
3. The warranty claim expires if repairs or interventions are carried out by persons
who are not authorized to do so by us or if our devices are provided with
additional parts or accessories that are not matched to our devices.
Furthermore, the guarantee expires if a different from the original hazebase fog
fluid was used. If the devices are sent to us without the fluid canister having
been removed or emptied beforehand, the guarantee is also void, as is the case
with verifiable disregard of the operating instructions or errors due to improper
handling / handling and damage caused by force.
4. We do not grant any performance claims on components or component groups
that are subject to natural wear and tear or normal wear and tear. In particular,
all fluid-conveying parts such as pumps and heating elements / evaporators are
considered wear parts. A goodwill regulation will be checked on a case-by-case
basis.
5. Guarantee services do not result in an extension of the guarantee period, nor do
they initiate a new guarantee period. The guarantee period for installed spare
parts ends with the guarantee period for the entire device.
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