Hawking HAW2DR, Руководство пользователя

Страница: 129 / 135

122
could be a compatibly issue that is resolved with a
newer firmware. Refer to section 4-6 for
firmware upgrade instructions.
Smart Dish Repeater is not
responding to me when I
want to access it by web
browser
a. Please check the connection of power cords and
network cables of this Smart Dish Repeater. All
cords and cables should be correctly and firmly
inserted into the Smart Dish Repeater.
b. If all LEDs on this Smart Dish Repeater are off,
check the status of A/C power adapter, and make
sure it’s correctly powered.
c. You must use the same IP address section which
Smart Dish Repeater uses.
d. Are you using MAC or IP address filter? Try to
connect the Smart Dish Repeater by another
computer and see if it works; if not, please restore
your Smart Dish Repeater to factory default
settings (pressing ‘reset’ button for over 10
seconds).
e. Set your computer to obtain an IP address
automatically (DHCP), and see if your computer
can get an IP address.
f. If you did a firmware upgrade and this happens,
contact Hawking Techsupport.
g. Contact Hawking Techsupport for further help.
No connection to the
Internet (Wired Modem
port)
a. Go to “Status” and then the “Internet Connection”
menu, and check Internet connection status.
b. If you connect a computer to the Internet directly
before you installed the Smart Dish Repeater, try to
do that again, and check if you can connect to the
Internet with your computer directly attached to the
device provided by your Internet service provider.
c. Check PPPoE / L2TP / PPTP user ID and password
again.
d. Call your Internet service provide and check if
there’s something wrong with their service.