Troubleshooting
When powered the unit will search for satellite acquisition. The first time the
unit is powered this unit may take up to 25 minutes or longer. Thereafter, when the unit in
regular use, satellite acquisition should be shorter.
General Considerations
Wireless Coverage Area:
Wireless technology is required to access the HAWK HA-GPS-01 GPS vehicle tracking
system. The HAWK HA-GPS-01 GPS vehicle tracking system utilizes the broadest coverage
area networks.
There are areas within Europe that have not yet been included in the wireless coverage
area. If a vehicle travels out of coverage, or is in a poor coverage area, communication
with that vehicle is unavailable until it returns to the coverage zone. From time to time,
poor coverage areas (“holes”) occur even in fully developed areas, thereby limiting
system performance.
GPS Drift, Urban Canyon:
GPS is a satellite based positioning system providing the greatest coverage available, but
there are still some circumstances that can hinder the performance of the system. The
GPS Main box must have a direct line of sight to the satellites. If the path is blocked or
obstructed by underground parking lots, or the shadow of tall buildings, it can affect the
GPS receiver. What typically occurs in this case is the system will recognize that it is not
receiving a clear GPS signal, and will report the last known clear location of that vehicle.
Tampering with the Unit - Human Intervention:
If the unit is tampered with - antennas (GPS or cellular) or wires disconnected, or the unit
completely removed, the functionality of the system will be jeopardized.
However, steps can be taken to prevent this from occurring. Upon installation, the
components should be hidden, making the system difficult to detect and tamper with.
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