7
7. WARRANTY AND SERVICE
One Year Limited Warranty
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This Hatsan Tact Air hand pump is warranted to the original retail customer for
one (1) year from the date of purchase. A copy of the original purchase receipt is required for any warranty
repairs. This warranty is not transferable.
Warranty Claims and Repair
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Use the Customer Service Form on our website (www.hatsanusa.com) to file a
repair or return request. This form is available under the “Contact Us” tab at the top of our website. You can
also call HatsanUSA, Inc. at (877) 278-4448 x201. Proof of purchase must accompany all warranty claims.
Implied Warranties
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Any implied warranties, including merchantability and fitness for a particular purpose,
are limited to the duration of one (1) year from date of retail purchase. Some states do not allow limitations on
how long an implied warranty lasts, so the above limitations may not apply to you. To the extent any provision of
this warranty is prohibited by federal, state, or municipal law which cannot be preempted. It shall not be
applicable this warranty gives you specific legal rights and you may also have other rights which vary from state
to state and country to country.
What Is Covered
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Repairs required due to manufacturing defect
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including parts and labor
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Return shipping of the repaired or replaced product back to the consumer
What Is NOT Covered
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Repairs required due to abuse, misuse, neglect, or failure to perform proper maintenance
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Consumables or components that are subject to normal wear
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Shipping damage or damages resulting from drops, impacts, or natural disasters
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Any component that has been modified in any way
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Consequential or incidental damages or expenses
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Property damage
Warranty Exceptions
This warranty will become void for any of the following reasons:
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The hand pump has been used for any purpose outside of its indicated function
•
The hand pump has been operated outside of the provided operating temperature and pressure
limitations
•
The hand pump has been disassembled and improperly reassembled
•
The hand pump has not been maintained
•
The hand pump has been used with unapproved chemicals
•
The hand pump has been equipped with unapproved, non-original parts
•
The hand pump has suffered damage due to mishandling
•
The hand pump has been improperly stored
•
The hand pump has been abused or misused in any way
Contact HatsanUSA:
Web: ...
……….
https://hatsanusa.com/pages/customer-service-form
Phone: ……….
(877) 278-4448 x201
Email: ………..
Mail*:
………..
HatsanUSA, Inc.
PO Box 576
Bentonville, AR 72712
*Note: DO NOT send packages or returns to this address. Return address will be provided upon
distribution of RMA number.
