Form No. PFSTM-0816
11
English
Symptom
Probable Cause
Corrective Action
Display light(s) not working.
Incandescent lamp loose or defective.
Tighten or replace incandescent lamp. See
MAINTENANCE section for lamp P/Ns.
POWER ON/OFF (I/O) switch in the OFF (O)
position.
Move POWER ON/OFF (I/O) switch to ON (I)
position.
Unit operates, but is not circulating
air inside cabinet.
Blower motor is defective.
Contact Authorized Service Agent or Hatco for
assistance.
Incorrect voltage supplied to unit.
Contact Authorized Service Agent or Hatco for
assistance.
No heat or light.
No power to unit.
Check electrical receptacle and verify that power
supply matches specifications on unit. If receptacle
is not working, check circuit breaker and reset, or
plug unit into a different known working receptacle.
Power cord connections are loose or
disconnected.
Contact Authorized Service Agent or Hatco for
assistance.
Power cord is damaged.
Contact Authorized Service Agent or Hatco for
assistance.
Defective POWER ON/OFF (I/O) switch.
Contact Authorized Service Agent or Hatco for
assistance.
Food cavity not hot enough.
Safety high-limit is tripped or open.
Contact Authorized Service Agent or Hatco for
assistance.
Incorrect voltage supplied to heating element.
Contact Authorized Service Agent or Hatco for
assistance.
Blower motor is not working.
Check blower motor
—
refer to Symptom “Unit
operates, but is not circulating air inside cabinet.”
Air heating element is defective.
Contact Authorized Service Agent or Hatco for
assistance.
TEMPERATURE Control set too low.
Adjust Temperature Control to a higher setting.
TROUBLESHOOTING GUIDE
WARNING
This unit must be serviced by trained and qualified
personnel only. Service by unqualified personnel may lead
to electric shock or burn.
WARNING
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please
contact the nearest Authorized Hatco Service Agency or Hatco
for assistance. To locate the nearest Service Agency, log
onto the Hatco website at
www.hatcocorp.com
and click on
Find Service Agent
, or contact the
Hatco Parts and Service
Team
at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: [email protected]
