14.1.
Customer’s right
Customer is entitled to free warranty services for 1 year from the date of purchase. However, if service is required due to
force majeure or customer’s misusage, service shall be charged even if
It is within the warranty period.
14.2.
Chargeable Services
(Customer’s Responsibility)
Any service due to one of the following shall be charged even within the warranty period.
1.
Malfunction caused by infiltrated foreign substances (water, drink, coffee, toys etc.)
2.
Malfunction or breakage caused by putting or dropping heavy object onto the product
3.
Damage or distortion of exterior by organic solvent such as thinner and benzene
4.
Malfunction caused by using other parts not supplied by HASWELL Co., Ltd.
5.
Malfunction caused by using excessive voltage.
6.
Loss of parts or damage caused by disassembling attempted by the customer.
7.
Malfunction caused by repair or modification by the person(s) not employed by HASWELL.
8.
Malfunction caused by force majeure (by lightening, fire, storm, flood, gas, sea water, earthquake, etc.)
9.
Malfunction cause by not following the “Safety Instructions” in the user’s manual
10.
Other malfunction caused by customer’s misuse
Thanks
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