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Troubleshooting
187
11
Weighing Problems
The Weighing Device does not Weigh Properly
If the Base does not display a correct weight, complete the following actions to correct
the problem.
You have to check the weighing device as follows.
11.3 Weighing Problems
Display – — lb _._oz indicates a weighing error. When this
weighing error occurs on the home screen, the Standard Weigh-
ing mode is automatically selected if the Automatic Weight Detec-
tion is activated, see
How to Activate the Automatic Weight
Detection on the WP
p.139 .
Possible causes
Actions
The weighing device is not
selected.
See the weighing type selection procedures in
Choosing a Weighing Type
p.51 .
There are vibrations or air drafts
in the weighing area.
Use a solid and steady table:
•
Away from any door
•
Away from any fan.
Something is touching or laying
on the Weighing Platform.
Clear the weighing zone and re-zero the Weighing
Platform (see
Weighing Settings
p.138 ).
The Weighing Platform zero is not
correct.
See the weighing platform zeroing procedures in
Weighing Settings
p.138
You have placed a package on
the platform that is too heavy for
the rate selected.
1 Press [OK] to clear the error message.
2 Press the [Rate] key and select a rate class
that can accommodate the weight of the
package.
(Example: select
Priority
if the rate you
had been using was First Class).
3 Press lightly on the Weigh Platform to es-
tablish the weight and postage with the new
rate.
Weight of the items on WP
exceeds the max capacity defined
in Weighing Platform (you have
placed a package on the platform
that is too heavy for your Weigh
platform).
1 Remove the package and if possible, weigh it
on another scale.
2 Use Manual Weight Entry mode to enter the
weight and determine the postage.
DELTA1_US.book Page 187 Mardi, 28. août 2012 6:29 18
Содержание IM430
Страница 1: ...4135502P IM430 MAILING SYSTEMS USER S GUIDE MAILING SYSTEM with iMeterTM Postage Meter...
Страница 5: ...Read this First 2 1...
Страница 13: ...Meet Your Mailing System 10 2...
Страница 25: ...Processing Mail 22 3...
Страница 67: ...Money Operations 64 4...
Страница 73: ...Money Operations 70 4...
Страница 75: ...Managing Accounts and Assigning Rights 72 5...
Страница 95: ...Managing Accounts and Assigning Rights 92 5...
Страница 97: ...Reports 94 6...
Страница 113: ...Reports 110 6...
Страница 115: ...Online Services 112 7...
Страница 146: ...Configuring your Mailing System 143 8 Geodesic map...
Страница 147: ...Configuring your Mailing System 144 8 Geodesic codes...
Страница 157: ...Configuring your Mailing System 154 8...
Страница 159: ...Options and Updates 156 9...
Страница 173: ...Options and Updates 170 9...
Страница 175: ...Maintaining your Mailing System 172 10...
Страница 187: ...Troubleshooting 184 11...
Страница 191: ...Troubleshooting 188 11 To avoid weighing errors make sure the weighing platform is clear when starting the system...
Страница 197: ...Specifications 194 12...
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