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Online Services
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7
eConfirmation Services
Service Overview
With E-Confirmation Services, your mailing machine can capture and process USPS
Delivery Confirmation , Signature Confirmation , and Certified Mail tracking label
numbers.
After upload to the Online Server, simply log on your Online Services Web account
to monitor all of your USPS Confirmation Service delivery tracking records at a
glance, or in detail, in one convenient location.
In addition to online tracking, you can activate and receive e-mail status updates for
your tracked parcels.
You will realize postage savings on your tracked parcels because the Postal Service
provides a discount on its retail Delivery and Signature Confirmation fees when parcel
tracking data is uploaded electronically to the Postal Server. The special rate is iden-
tified as eConfirmation on your Mailing System and in these instructions.
eDelivery Confirmation
You receive an email with the date and time of the delivery. The dates and times of
any unsuccessful deliveries are also noted. eDelivery Confirmation is available with
First Class, Priority, or Package Service (including Parcel Post, Media Mail, etc.).
eSignature Confirmation
You receive an email with the date and time of the delivery and the name of the
person who signed for the parcel. You can obtain a copy of the proof-of-delivery sig-
nature via FAX or email from the USPS. The dates and times of any unsuccessful de-
liveries are also noted. eSignature Confirmation is available with First Class, Priority,
or Package Service (including Parcel Post, Media Mail, etc.).
eCertified Mail
You receive an email with the date and time of the delivery. The recipient’s signature
is obtained upon delivery and a record is maintained by the USPS. This service is typ-
ically used for letters rather than parcels.
In order to use the eConfirmation services, you must have a Weighing Platform con-
nected to your Mailing System.
7.5 eConfirmation Services
To be eligible for Postal Service discounts on Delivery Confirma-
tion and Signature Confirmation services, you must use e-identi-
fied tracking labels that are only available from Customer Service.
Any other label will cause an input error message. Your Mailing
System cannot process confirmation service tracking labels
obtained from a Post Office retail counter.
The 'e' in the upper left corner of the label expedites processing
and indicates the discount to the letter carrier.
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