HARTMANN TRESORE
15
9 | TIPPS UND HILFEN
PROBLEM
POSSIBLE CAUSE
SUGGESTED SOLUTION
Keyboard and/or display
do not respond.
Battery power is too low.
Change the batteries.
Batteries have been inserted
incorrectly.
Insert the batteries as intended.
Fault in the electronics.
Contact a service employee at
Hartmann Tresore AG*.
I-button and/or I-button
contact is not working.
Battery power is too low.
Change the batteries.
Batteries have been inserted
incorrectly.
Insert the batteries as intended.
The contacts on the I-button and/
or on the I-button contact are
soiled.
Clean the contacts (see chapter 11).
Safe does not open
although correct code was
entered.
The closing pins are jammed.
Try to loosen the jam by shaking
and tapping gently. If this does not
work, contact a HARTMANN
TRESORE AG* service employee.
Malfunction of the drive for
retracting/extending the locking
pins.
Contact a service employee at
HARTMANN TRESORE AG*.
The door does not close
properly.
The locking pins cannot be
extended, or can only be partially
extended.
Make sure that the door is fully
engaged in the door frame.
Malfunction of the drive for
retracting/extending the locking
pins.
Contact a service employee at
HARTMANN TRESORE AG*.
*Tel. +49 (0)5251 1744-179 | Fax +49 (0)5251 1744-999 | E-mail: [email protected]
10 | CLEANING AND CARE
!
PLEASE NOTE!
Do not use any strong detergents or hard objects for cleaning.
• To clean the safe, please use a soft cloth and a mild, commercially available cleaning agent.
Do not use aggressive cleaning agents.
• Lubricate the door hinge regularly with a little commercial machine oil to maintain mobility.
