manualshive.com logo in svg

Harman AMX N2300 SERIES, Инструкция по эксплуатации

Поделиться
Скачать
Harman AMX N2300 SERIES Скачать руководство пользователя страница 57

Troubleshooting

57

N2312/N2322 User Manual

Series Default Local/Host Play Troubleshooting Screens

This section shows and defines the status screens displayed by N2300 Series devices.

FIG. 52  

Host Play Screen

0

NOTE: 

If you see can see the HostPlay screen but cannot see live video, this could mean that the Encoder and Decoder are not on the 

same subnet.

FIG. 53  

Local Play Screen

 

Displayed when Decoder....

...and Encoder....

Notes

• is set to view an Encoder stream on 

the network

• is  set  to  HostPlay,  or 
• does NOT have a valid input video 

signal

Seeing this screen means that the Decoder CAN 

communicate with the Encoder across the network. 

It is a good way to troubleshoot network 

communication between segments using only 

Encoders and Decoders (without the need for source 

video into an Encoder).

Displayed when Decoder....

Notes

• is set to LocalPlay mode

If the Decoder is NOT set to 

Local

 

Play

 mode, this screen could signify a network 

communication issue.

Содержание AMX N2300 SERIES

Страница 1: ...INSTRUCTION MANUAL N2300 SERIES N2312 ENCODERS N2322 DECODERS DIGITAL MEDIA DISTRIBUTION SWITCHING SOLUTION NMX ENC N2312 NMX DEC N2322...

Страница 2: ...outlet 10 PROTECT the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 ONLY USE attachments accessories spec...

Страница 3: ...tween the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for h...

Страница 4: ...ge 18 Option 2 Assigning IP Addresses to Multiple Units using CSV files 18 Switching and Scaling Options 20 Seamless Switching 20 Control Options 21 Primary Control Options 21 N Command Controllers 21...

Страница 5: ...Page 52 Logs Page 52 Security Page 53 EDID Page 53 LLDP Page 54 NetLinx Page 54 Chapter 5 Troubleshooting 56 Series Default Local Host Play Troubleshooting Screens 57 Appendix A NetLinx Control 59 In...

Страница 6: ...s Input and output scaling performed in Encoders or Decoders for maximum flexibility Power over Ethernet PoE eliminates the need for a local power supply and speeds installation Units can still be pow...

Страница 7: ...o the connected Encoder Decoder 33 60 kHz typically 39 kHz IR receiver required not included ID button Recessed pushbutton Press to send notification out on the network to identify the unit the notifi...

Страница 8: ...nterface Full duplex communication Available terminal speed settings 1200 to 115200 baud rate AUDIO 5 pin terminal Phoenix connector which provides user selectable balanced unbalanced dedicated audio...

Страница 9: ...e unit connected directly to the network All other units in the daisy chain must have an external power supply Video N2312 Encoders For video encoding of a digital source connect the source to the Enc...

Страница 10: ...d Connecting Encoders to the Network and Configuring Stream Settings on page 15 for more information on these connections FIG 5 Installing Mounting Wings Rack Mounting N2300 Series Stand Alone Units A...

Страница 11: ...ure 8 FIG 8 Fully Populated Card Cage 6 For proper airflow cover any unused card slots with faceplate blanks Blanks are sold separately part number N9210 7 Make sure the Card Cage s power cord is plug...

Страница 12: ...witches as large as 1200x800 have been constructed on a house network using N Series equipment Alternatively many customers choose to deploy on physically separate networks in order to use low cost ne...

Страница 13: ...nt 13 N2312 N2322 User Manual 3 Double click the wired interface to your AV network and then click the Properties button 4 Scroll down in the list to the Internet Protocol Version 4 TCP IPv4 option Hi...

Страница 14: ...y monitors do not support embedded audio When using such a display use the AUDIO port for separate transmission of sound and turn HDMI Audio off on the Settings page to avoid video display issues Powe...

Страница 15: ...to a PoE enabled switch In non PoE applications connect a 12V regulated power supply N9312 to the two pin terminal block plug connector labeled 12V 2A NOTE In order for the unit to receive PoE it mus...

Страница 16: ...ored username password does not match the unit s username password A default system will match 5 The Settings page is displayed see Figure 13 6 Change the Stream setting We recommend setting Stream to...

Страница 17: ...rst connected to the network an IP address is assigned automatically based on the network DHCP server If no DHCP server is found the unit will use Auto IP mode with an IP address pre configured to 169...

Страница 18: ...Multiple Units using CSV files N Able has the ability to export and import CSV files Once units are auto discovered in N Able the CSV file can be exported into Excel where parameters such as IP addre...

Страница 19: ...iate AV source s This connection from an Encoder HDMI IN port female to an input source is accomplished using either an HDMI cable or DVI I through adapter 1 Connect the source you would like to use f...

Страница 20: ...t is 3840x2160 and the Decoder scaler is set to 1080p50 60 Any other attempts at downscaling are not recommended supported Seamless Switching The N2300 Series supports seamless switching capability if...

Страница 21: ...h video stream etc Additional software bundles free with N Command allow you to easily create attractive touch panels for N Series and third party equipment control as well as build software design wa...

Страница 22: ...port 5 Using N Able click the Unit Management tab 6 Click the Auto Discover button to discover your new devices if you have not already done so 7 Once discovery is complete and you see the new units...

Страница 23: ...UI you can access all other main pages by clicking the links in the top navigation bar Figure 17 shows the navigation bar and provides hot links to the sections of this chapter which describe each mai...

Страница 24: ...page is divided into several sections and also has links to other dialog boxes for additional configuration options Refer to the following sections for detailed descriptions Device Settings Section o...

Страница 25: ...Encoder must have a unique stream number just like every channel must have a unique channel number e g Food Network and HGTV cannot both be on channel 201 Video Source Select which input port is encod...

Страница 26: ...N Able or N Command from occurring This does not prevent a control system from making changes or a user from manually making changes Gratuitous ARP Enable the Encoder to send a periodic Address Resol...

Страница 27: ...order for N Series devices to communicate with each other their multicast settings must be compatible Discovery Packet Transmit Enable the N Series multicast discovery service which is used to identif...

Страница 28: ...y entered DHCP is the default setting However using DHCP beyond initial setup is generally not recommended If the device is set to DHCP and fails to receive an address from the DHCP server in time it...

Страница 29: ...rce IP Shows the IP address of the currently connected device or displays Disconnected if no connection exists Port 50002 can only accept a single external connection at a time If a device is currentl...

Страница 30: ...g N Able TABLE 5 Settings Page Software Section Option Description SN Displays the serial number of the N2312 Encoder MAC Displays the MAC address of the network interface of the N2312 Encoder Firmwar...

Страница 31: ...des more information on HostPlay option descriptions FIG 25 HostPlay Page TABLE 7 HostPlay Page Options Option Description Playlists 1 8 View the images assigned to each of the eight PlayLists On the...

Страница 32: ...Application Programming Interface API commands Video Cable Connected Event Create delete test events to be performed when the Encoder is connected to a video source The Trigger Delay field specifies h...

Страница 33: ...rn a No Data message and fail to send the commands Also if NetLinx is enabled then the Serial web page shown below is inactive FIG 27 Serial Page TABLE 9 Serial Page Options Option Description Serial...

Страница 34: ...log that lists all TCP and UDP messages the unit receives It also displays the web browser s IP address and gives you options to Refresh and Reset Logs When in need of assistance from tech support us...

Страница 35: ...ecurity Page EDID Page Click the More link at the top of any of the main web pages and select EDID to access the page shown in Figure 31 Every display has stored information that it communicates to th...

Страница 36: ...tal EDID button This overwrites the existing EDID To return to the Encoder s default click Reset Digital EDID NOTE The source will need to be disconnected while modifying EDID settings Analog EDID sec...

Страница 37: ...web pages and select NetLinx to access the page shown in Figure 33 Options are described in Table 12 This page allows you to prepare your N2312 Encoder for NetLinx driven configuration This is explain...

Страница 38: ...Mode selected see above If Master Mode is set to Auto the System Number is set and the system discovers the Master Controller s IP address If Master Mode is set to Listen the device connects to any M...

Страница 39: ...ection on page 23 you can access the GUI main pages by clicking the links in the top navigation bar Figure 34 shows the navigation bar and provides hot links to the sections of this chapter which desc...

Страница 40: ...page is divided into several sections and also has links to other dialog boxes for additional configuration options Refer to the following sections for detailed descriptions Device Settings Section o...

Страница 41: ...AV matrix Each decoder can dial in a different active channel Audio Stream View edit the current audio receive stream number Audio Follows Video Enable to force the Audio Stream to the same as the vid...

Страница 42: ...4 Settings Page Advanced Settings Option Description Notes Settings Lock Enable to lock the Decoder IP settings and stream number preventing automated processes from N Able or N Command from occurring...

Страница 43: ...o send Internet Group Management Protocol IGMP join messages when no incoming stream is detected IGMP Join Interval Delay in seconds between sending IGMP join messages if IGMP Joins on Stream Loss is...

Страница 44: ...disables the P1 port for all traffic Once disabled anything connected to the P1 port will no longer be available on the network Save button Click to save settings made in this portion of the Advanced...

Страница 45: ...nually entered DHCP is the default setting However using DHCP beyond initial setup is generally not recommended If the device is set to DHCP and fails to receive an address from the DHCP server in tim...

Страница 46: ...the IP address of the currently connected device or displays Disconnected if no connection exists Port 50002 can only accept a single external connection at a time If a device is currently showing th...

Страница 47: ...g N Able TABLE 17 Settings Page Software Section Option Description SN Displays the serial number of the N2322 Decoder MAC Displays the MAC address of the network interface of the N2322 Decoder Firmwa...

Страница 48: ...d to the wall area auto Decoder decides the best scaling method fit Fits the video to the wall area changing the aspect ratio as needed stretch Stretches the video to fill the wall maintaining the asp...

Страница 49: ...1 See Table 21 for option descriptions FIG 43 LocalPlay Page TABLE 21 LocalPlay Page Options Option Description Playlist 1 8 View the images assigned to each of the eight PlayLists On the Settings pag...

Страница 50: ...lication Programming Interface API commands Video Cable Connected Event Create delete test events to be performed when the Decoder is connected to an output display The Trigger Delay field specifies h...

Страница 51: ...rn a No Data message and fail to send the commands Also if NetLinx is enabled then the Serial web page shown below is inactive FIG 45 Serial Page TABLE 23 Serial Page Options Option Description Serial...

Страница 52: ...log that lists all TCP and UDP messages the unit receives It also displays the web browser s IP address and gives you options to Refresh and Reset Logs When in need of assistance from tech support us...

Страница 53: ...ecurity Page EDID Page Click the More link at the top of any of the main web pages and select EDID to access the page shown in Figure 49 Every display has stored information that it communicates to th...

Страница 54: ...web pages and select NetLinx to access the page shown in Figure 51 Options are described in Table 26 This page allows you to prepare your N2322 Decoder for NetLinx driven configuration This is explain...

Страница 55: ...Mode selected see above If Master Mode is set to Auto the System Number is set and the system discovers the Master Controller s IP address If Master Mode is set to Listen the device connects to any M...

Страница 56: ...er to LocalPlay If the LocalPlay screen does not appear check the display input settings and cabling As mentioned previously in this table you can change to the Local mode on the Decoder s Settings pa...

Страница 57: ...ay Screen Displayed when Decoder and Encoder Notes is set to view an Encoder stream on the network is set to HostPlay or does NOT have a valid input video signal Seeing this screen means that the Deco...

Страница 58: ...and still see the screen in Figure 54 if your source is HDCP 2 2 Displayed when Decoder and Encoder Notes is receiving a stream from an Encoder is connected to a monitor that does NOT support Restric...

Страница 59: ...ocumentation found on our website at http www amx com techcenter manuals asp Common Applications NetLinx Studio is a Microsoft Windows program that integrates programming organization and support into...

Страница 60: ...nx On button and click the OK button at the bottom of the screen FIG 57 Enabling NetLinx on Multiple Units NOTE Items are not filtered In other words if you send a NetLinx command to a device that doe...

Страница 61: ...hat the stream number can be 0 no stream Examples SEND_COMMAND 5002 1 0 CI 2 Command the Decoder to receive stream 2 CA stream Set the current Decoder Audio stream number IMPORTANT This command must b...

Страница 62: ...D_COMMAND 5002 1 0 REBOOT Reboots the device VIDOUT_OUTPUT Request the Encoder current stream number Syntax SEND_COMMAND DEV VIDOUT_OUTPUT Examples SEND_COMMAND 5002 1 0 VIDOUT_OUTPUT Command Response...

Страница 63: ...device LOCAL_PLAY Request the Local Play Host Play Playlist number Syntax SEND_COMMAND DEV LOCAL_PLAY Examples SEND_COMMAND 5002 1 0 LOCAL_PLAY Command Response LOCAL_PLAY 1 USB_HID_SERVICE Request t...

Страница 64: ...b page See Figure 58 to see where to find these options IR Command Holdoff This is the delay between IR commands portions To set the IR Command Holdoff issue the following string command SEND_STRING D...

Страница 65: ...ble to have both Immediate Leave units and daisy chaining on the same VLAN NOTE If Immediate Leave is disabled set IGMP Robustness to Default 2 Robustness can be adjusted generally from 2 10 The highe...

Страница 66: ...ponsibility for errors or omissions AMX also reserves the right to alter specifications without prior notice at any time The AMX Warranty and Return Policy and related documents can be viewed download...

Отзывы:

Нет отзывов

Бренды по названию

Популярные бренды

Загрузить еще бренды