15
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
The fan is noisy.
1. The blades are loose.
2. There is a cracked blade.
3. The outlet box is not secure.
4. The mounting bracket is not
secure.
1. Check and tighten all screws that hold
the fan blades to the blade arms and the
motor.
2. Replace the cracked blade.
3. Ensure the ceiling outlet box is secured
to the building structure.
4. Ensure the mounting bracket is secured
to the outlet box and that the screws are
tight.
Remote control
does not work.
1. Power surge may have
cleared memory and remote
needs to be re-synced to the
receiver.
2. Battery in remote control
needs to be replaced.
3. Interference from another
remote.
1.
Turn off the power at the breaker box for
at least 10 seconds and then turn the
power back on. Within 30 seconds, press
and hold the “LEARN” button on the back
of the remote for 3 seconds. The fan will
turn on at high speed and light will blink
twice and stay on, signaling a successful
synchronization.
2. Insert new CR2032 batteries in battery
compartment of the remote control (see
page 12).
3. If there are several fans in proximity, turn
power off to other fans and re-sync the
remote (see Corrective Action 1 above).
