Page GB-29
Troubleshooting table
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if
you can correct the malfunction.
WARNING!
Risk of electric shock! The appliance operates with dangerous voltages.
■
Never try to repair a defective or suspected defective appliance yourself. You can
put your own and future users’ lives in danger. Only authorised specialists are al-
lowed to carry out this repair work.
Wash result is not satisfactory
Problem
Possible causes
Solutions, tips
Wash result is
dissatisfactory/poor .
Not enough detergent used .
Dispense detergent in accordance
with the manufacturer instructions .
Observe water hardness!
Water is too hard .
Dispense detergent as prescribed
by the manufacturer for the water
hardness .
Too much laundry in the drum .
Only load the maximum intended
amount of washing into the
machine .
Water temperature too low .
Wash laundry at a higher
temperature . Use another wash
cycle, if necessary .
Stains weren’t pre-treated .
Treat stains with ox-gall soap or
stain remover if necessary .
Too much foam is
created during the
wash cycle .
Too much detergent used .
Next time, use less detergent .
Detergent is not suitable for
washing machines .
Use detergent suitable for
washing machines .
Laundry is
discoloured .
Laundry was washed at a
temperature that was too hot .
Observe Chapter “Washing tips”
on page GB-18” .
Bleach laundry carefully if
necessary .
Whites and colours were not
separated .
Laundry has mould
stains .
Damp and/or worn laundry was
left in the washing drum .
Remove mould stains carefully
before the next wash, preferably
with a special cleaner . Ask for
advice at a chemist’s .
Detergent residue on
laundry .
Too much detergent used .
Dispense detergent in accordance
with the manufacturer instructions .
Colours of the laundry
have faded .
Detergent contains bleaching
agent .
Use colour freshener if necessary
(available at chemist’s) . In future,
use detergent without bleaching
agent .
Stain remover or similar was
used .
