Troubleshooting table Page EN-19
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not nec-
essarily mean there is a defect in the appliance. For this reason, please
check the tables to see if you can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
Never try to repair a defective or suspected defective appli-
ance yourself. You can put your own and future users’ lives in
danger. Only authorised specialists are allowed to carry out
this repair work.
Problem
Possible cause
Solutions, tips
The hand
blender isn’t
working.
The hand blender
is locked.
Press the safety switch (1)
and then the power switch (2).
The cutting
blades are
jammed.
You are trying to
blend too much
food.
Reduce the amount of food.
The food is stick-
ing to the cutting
blades
Remove the drive unit and
free the cutting blades from
the food.
Heat, smoke
and an unusu-
al smell occur
while blending.
You are trying to
blend too much
food.
Reduce the amount of food.
You are using
the hand blender
longer than the
permitted period of
one minute.
Reduce the time to one min-
ute and then let the hand
blender cool down for at least
three minutes.
The food you are
blending is too hot.
Make sure that the food is not
hotter than 60°C.
