Service
Page EN-16
Service
General customer service
Please contact your mail order company’s service center if you have questions, complaints or
accessory orders.
Spare parts
Customers in Germany
Please contact the company
Hermes Fulfilment GmbH
:
Phone: (057 32) 99 66 00
Monday–Thursday 8am–3pm, Friday 8am–2pm
Email: [email protected]
Customers in Austria
Please contact your mail order company’s customer service center.
Please note!
You are responsible for the condition of the appliance and its proper use in the household.
Damage resulting from non-compliance with this manual cannot be recognised.
In order for us to help you quickly, please tell us:
Name of appliance
Order number
Air purifier HAP35060WKC
45372315
If you need a new filter, please quote the following order number:
Accessories
Order number
Activated Carbon filter
43381824
H13 filter
92299737