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User’s Manual

   

17 

TECHNICAL SUPPORT (FAQ) 

Q & A FOR GENERAL PROBLEMS 

PROBLEM & QUESTION 

POSSIBLE SOLUTION 

Power LED is on 

*Check if the Power Switch is in the ON position. 
*Power Cord should be connected. 

No Plug & Play 

*Check if the PC system is Plug & Play compatible. 
*Check if the Video Card is Plug & Play compatible. 
*Check if any plug pins on the VGA or

 

HDMI 

connector are bent. 

The display is too dark or too bright. 

*Adjust the Contrast and Brightness Controls. 

Picture bounces or a wave pattern is 
present in the picture 

*Move electrical devices that may cause electrical 

interference. 

The power LED is OFF but there’s no 
video or no picture. 

*Computer Power Switch should be in the ON 

position. 

*Computer Video Card should be snugly seated in its 

slot. 

*Make sure monitor’s video cable is properly 

connected to the computer. 

*Inspect monitor’s video cable and make sure none 

of the pins are bent. 

*Make sure computer is operational by hitting the 

CAPS LOCK key on the keyboard while observing 
the CAPS LOCK LED. The LED should either turn 
ON or OFF after hitting the CAPS LOCK key. 

Missing one of the primary colors (RED, 
GREEN, or BLUE) 

*Inspect the monitor’s video cable and make sure that 

none of the pins are bent. 

Screen image is not centered or sized 
properly. 

* Adjust pixel frequency CLOCK and PHASE 

Picture has color Select picture mode 

(White does not look white) 

*Select picture mode or select color temperature. 

The screen resolution needs to be adjusted

*Use Windows 7/ Windows 8 / Windows 10 Right 

click anywhere on desktop and select

 

Properties

>

Settings

>

Screen Resolution

. Use the 

silder to adjust the reslution and click 

Apply.

 

No sound is outputted from monitor’s 
built-in speaker 

*Make sure the sound volume adjustment can be 

clearly identified. 

*Make sure the 

System

 > 

Silence

 option in the 

monitor menu is on. 

 
 
 

Содержание HL407UPB

Страница 1: ...HL407UPB HSG1348 LCD Monitor...

Страница 2: ...ic Compatibility and 2014 35 EU and 93 68 EEC with regard to Low Voltage directive Socket outlet shall be near the equipment and shall be accessible Trademark Notice HANNspree products incorporate Hig...

Страница 3: ...ecycling of industrial technology devices at the end of life These devices contain recyclable materials which can be re decomposed and re integrated into brand new marvels On the contrary other materi...

Страница 4: ...E CONTENTS OF THE PACKAGE 7 INSTALLATION INSTRUCTIONS 8 POWER 8 SETTING THE MONITOR ON THE WALL 9 MAKING CONNECTIONS 10 OPERATING INSTRUCTIONS 11 GENERAL INSTRUCTIONS 11 REMOTE CONTROL 13 HOW TO ADJUS...

Страница 5: ...ng kit approved by the manufacturer and follow the kit instructions Slots and openings in the back and bottom of the cabinet are provided for ventilation To ensure reliable operation of the monitor an...

Страница 6: ...ou use The LCD screen has effective pixels of 99 99 or more It may include blemishes of 0 01 or less such as a missing pixel or a pixel lit all of the time Due to the nature of the LCD screen an after...

Страница 7: ...Monitor Crisp Clear Display Ergonomic Design Space Saving Compact Case Design CHECKING THE CONTENTS OF THE PACKAGE The product package should include the following items LCD Monitor Cables and User m...

Страница 8: ...the bottom of machine back cover then fasten screw The base has to be adjusted to figure state otherwise base cannot be installed in Remark The actual base and machine appearance may be different from...

Страница 9: ...2 mount holes on the back and center of the Monitor Note Please read the instructions of your specific wall bracket to properly wall mount the Monitor The pitch of the mounting holes is 75mm horizonta...

Страница 10: ...Manual 10 MAKING CONNECTIONS CONNECTING TO A PC Turn off your computer before performing the procedure below Remark The peripheral equipment and cables described in this manual should be purchased sep...

Страница 11: ...n be adjusted to your personal preferences The power cord should be connected Connect the Signal cable from the monitor to the HDMI card Press the power button to turn on the monitor The power indicat...

Страница 12: ...in handy if you ever have to ship your monitor For maximum protection repackage your monitor as it was originally packed at the factory To keep the monitor looking new periodically clean it with a so...

Страница 13: ...ote control may be invalid if the receiver window is in direct sunshine or strong light in this case please adjust the angle of the light or the device or appreoach the remote control to the receiver...

Страница 14: ...just the overall effect of images Standard Soft User Bright CONTRAST Adjust the overall layering of images increase the analog value to improve the contrast and decrease the analog value to reduce the...

Страница 15: ...f right left sound track move the analog value to left to increase the left volume move the analog value to right to increase the right volume L50 R50 Generally the balance is set to 0 Remark The valu...

Страница 16: ...entity and depending on the level of DDC used communicate additional information about its display capabilities The DDC2B is a bidirectional data channel based on the I C protocol The host can request...

Страница 17: ...the computer Inspect monitor s video cable and make sure none of the pins are bent Make sure computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED The...

Страница 18: ...resolution is not working try the second recommended display resolution 1 2 35 56cm 14 16 9 1366 768 60Hz 1366 768 50Hz 39 6cm 15 6 16 9 1366 768 60Hz 1366 768 75Hz 40 64cm 16 16 9 1366 768 60Hz 1366...

Страница 19: ...OLUTION HORIZONTAL FREQUENCY KHz VERTICAL FREQUENCY Hz 1 640 480 60Hz 31 469 59 940 2 720x400 70Hz 31 469 70 087 3 800 600 60Hz 37 879 60 317 4 1024 768 60Hz 48 363 60 004 5 1280 720 60Hz 45 000 60 00...

Страница 20: ...4 0 W rms Per channel Input Terminal VGA HDMI 2 Maximum Screen Size Hor 878mm Ver 485mm Power Source 100 240V 1 5A 50 60Hz Environmental Considerations Operating Temp 5 to 40 C Storage Temp 20 to 55...

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