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Features Configuration
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4.
Enter the Label dispalyed on LCD.
5.
Select the Account.
6.
Click the
to save the configuration and then restart.
Note
:
This feature is not available on all servers. For more information, contact your system
administrator.
Public Hold
The key can be configured as a public hold key. During a conversation, all membersbelonging to
that particular SLA group can use this key to hold or resume a call.
To configure public hold via Web Interface
1.
Click Function keys
→
EXP Key.
2.
Select the desired Key and select public hold in the Type.
3.
Enter the Label dispalyed on LCD.
4.
Click the
to save the configuration.