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TP808-i User Manual

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Содержание TP808-i

Страница 1: ...Hi POS Cloud Printer TP808 i User Manual Xiamen Hanin Electronic Technology Co Ltd ADD 5F 8 AideAirport Industrial Park Huli District Xiamen China Tel 86 0 592 5885993 Web www hprt com...

Страница 2: ...anual 2 REVISION RECORDS REV DATE DESCRIPTION Drawn Checked Approved 1 0 2019 06 05 1 First edition Wang Yuxiang Hong Rui Lin Yang 1 1 2019 11 14 1 Change the print speed to 250 mm P7 Wang Yuxiang Hon...

Страница 3: ...1 4 2 LED Indication and Beeper 13 4 3 Power Connection 14 4 4 Interface Cable Connection 16 4 5 Cash Drawer Connection 16 4 6 Print Test 17 4 6 1 Print Self Test 17 4 6 2 Printing of Windows Driver P...

Страница 4: ...river Setting Detail 29 8 5 1 Printing Preferences 29 8 5 2 Printer properties 64 8 6 Uninstall Windows Driver 67 9 Utility Tool For POS Instruction 69 10 1 Utility Tool Installation 70 9 2 TP808 i Ut...

Страница 5: ...ny written permission from the company any section of this manual is prohibited to be copied or transferred in any form Copyright This manual is printed in 2019 the copyright belongs to Xiamen Hanin E...

Страница 6: ...he printer 5 Do not expose the printer to high temperatures direct sunlight or dust 6 Protect the printer from shock impact and vibration 7 Be sure the power source is within the voltage rating and fr...

Страница 7: ...he user and or third party We are not legally liable for any damages and or issues resulting from the use of options and or parts that are not authentic or authorized products 4 WEEE Waste Electrical...

Страница 8: ...field print receipts TP808 i can connect with other equipment through Cash Drawer USB and Ethernet interfaces And the printer drivers are available for the Windows7 8 8 1 10 Windows Server 2008 2012...

Страница 9: ...t the outside of both the box and the printer for possible damage 2 Check whether you have received the following accessories together with the printer if there are any items missing please contact yo...

Страница 10: ...TP808 i User Manual 6 2 2 Appearance and Components Front Rear Inside Cover Open Deflector Rod...

Страница 11: ...ASCII 9 17 12 24 User defined Support Code Page PC437 std Europe Katakana PC850 Multilingual PC860 Portuguese PC863 Canadian PC865 Nordic PC857 Turkish PC737 Greek ISO08859 7 Greek WPC1252 PC866 Cyril...

Страница 12: ...End Near end Orange Error Red 4G Connection Green Wi Fi Connection Blue Power Supply Input AC 100V 240V 50 60Hz Output 24V 2 5A Paper Paper Type Specified Thermal Paper Paper Width 58 mm 80 1mm Paper...

Страница 13: ...ame quality paper otherwise it will influence the printing quality and decrease the thermal printer head life Don t stick the paper on the roll paper mandrill If the thermal paper is polluted by chemi...

Страница 14: ...ting Position 3 3 1 Printing position 80 1 mm Print Paper 58 mm Print Paper 3 3 2 Cutting Position Type Paper Cutting Position L1 TP808 i 11 6mm Printing Position Paper Width 80 1mm Paper Width 58 mm...

Страница 15: ...r take out the paper guides of both sides 2 When using 58mm width roll paper insert the paper guides to each side Note Roll paper should be placed in the middle 4 1 2 Paper Installation Forward Paper...

Страница 16: ...roll paper and close the printer cover 4 Tear the extra paper in the direction of printer Notes According to the paper size to adjust the paper guide Make sure the paper inside is at tight status or...

Страница 17: ...eep Beep TPH over heated Error Red LED slow flashing Cyclic Beep Warning for high low voltage Power Green LED slow flashing Cyclic Beep Error Red LED constant light Wi Fi connecting Internet Blue LED...

Страница 18: ...14 4 3 Power Connection 1 Connect power adapter to printer 2 Connect power adapter to power cord 3 Plug the other side of power cord into the socket outlet Note The Power adapter and power cord vary...

Страница 19: ...and easy to damage the cable Notes Please only use the power adapter recommended by supplier or equivalent products When disconnecting the power adapter plug handheld plug connector housing to avoid...

Страница 20: ...3 Connect the other end of the interface cable to the host 4 5 Cash Drawer Connection 1 Make sure the printer s power switch is turned off 2 Connect the cash drawer cable into the cash drawer interfac...

Страница 21: ...oaded properly 2 Make sure the printer is off and top cover closes properly 3 Press the paper feed button and power button simultaneously and turn the printer on 4 6 2 Printing of Windows Driver Progr...

Страница 22: ...quipment which meet RJ45 interface standard When connecting directly with PC it is suggested that the cross network line in accordance with RJ45 interface standard should be adopted 5 3 Cash Drawer In...

Страница 23: ...on the link Note This setting is only available for models with Wi Fi Printing the WIFI information Shortly press the power button 3 times then the printer starts printing the WI FI parameters informa...

Страница 24: ...9 150Mbps DL 50Mbps UL Cat 4 LTE TDD Rel 9 112Mbps DL 10Mbps UL Cat 4 UMTS HSPA Rel 6 UMTS 384 kbps DL 384 kbps UL HSPA 21Mbps DL Cat 14 5 76Mbps UL Cat6 TD SCDMA Rel 9 4 2Mbps DL 2 2Mbps UL GRRS EDG...

Страница 25: ...power supply Printer is power off Turn on the printer Circuit board is in fault Contact with the dealer 6 2 LED Indicator and Beeper Problem Description Probable Reason Solution Paper LED always on Pa...

Страница 26: ...r Use recommended thermal roll paper Dirty thermal head or print roller Clean the thermal head or print roller Low print density Increase the print density level Paper Jam Paper strike Open the printe...

Страница 27: ...printer head over heat Reduce the density of printing Driving too fast Reduce the printer speed to the limit of thermal printer head Wrong paper feeding position Put the paper parallel with the paper...

Страница 28: ...mage the pint head in any case 7 1 Cleaning Head 1 Open the Printer Cover and use the cleaning pen to clean the print head in the direction of from the center to the edges 2 After cleaning the head do...

Страница 29: ...without prior notice 8 2 Operating System OS Environment The following operating systems are supported for usage Microsoft Windows 10 32 bit 64 bit Microsoft Windows 8 32 bit 64 bit Microsoft Windows...

Страница 30: ...er different operating system the screen has slight difference Please operate it according to the tips Take TP808 i Windows 7 as example 1 Double click Windows Driver 2 Select Setup Language choose En...

Страница 31: ...i User Manual 27 4 Click Next 5 Choose the matched type and port USBxxx is for USB port COMx is for serial port LPTx is for parallel port Choose the type and port of driver such as TP808 i COM1 Click...

Страница 32: ...led automatically Otherwise proceed to the next step 6 Click Finish POS printer driver is installed successfully 7 After installation the icon will be found in Start Devices and Printers Note If you a...

Страница 33: ...Windows Driver Setting Detail 8 5 1 Printing Preferences 1 Click Start Devices and Printers Right click TP808 i and choose Printing preferences 2 According to the different needs choose Paper Offset R...

Страница 34: ...TP808 i User Manual 30 3 Paper 4 Offset Click on Manager add or delete paper...

Страница 35: ...TP808 i User Manual 31 Click on Advanced to set Save Paper Cut Paper Feed Paper Cash Drawer Custom Command Logo Buzzer Code Page Save Paper...

Страница 36: ...TP808 i User Manual 32 Cut Paper Cut Distance 0 5 10 15 20mm End Document...

Страница 37: ...TP808 i User Manual 33 Feed Paper Feed Mode Feed Automatically Cut Automatically Cut Automatically PerPage None Feed Distance 0 5 10 15 20mm End Document...

Страница 38: ...TP808 i User Manual 34 Cash Drawer...

Страница 39: ...TP808 i User Manual 35 Custom Command...

Страница 40: ...TP808 i User Manual 36 Logo...

Страница 41: ...TP808 i User Manual 37 Note this setting need to be set in utility here are the steps Open the utility and click Manage Images...

Страница 42: ...TP808 i User Manual 38 Click Download Click Add to add a logo BMP format is recommended...

Страница 43: ...Manual 39 Select the print location and then click Download mode of G Such as left print Return to image list to view the image number Note each time click Download mode of G an image list number will...

Страница 44: ...TP808 i User Manual 40 Select Printer properties in Devices and Printers then click Preference...

Страница 45: ...TP808 i User Manual 41 Click the Advanced then click Logo...

Страница 46: ...8 i User Manual 42 Set the printing time to print and click OK Such as Start Document Return to the logo setting in driver also select Print left Set the key Code according to the image number Such as...

Страница 47: ...TP808 i User Manual 43 Then click OK...

Страница 48: ...TP808 i User Manual 44 Click Print Test Page to view the printing effect...

Страница 49: ...TP808 i User Manual 45 Buzzer Buzzer times 0 1 2 3 4 5 Buzzer Duration 0 0 0 5 1 1 5 2 2 5 3 0 Sec Buzzer Interval 0 0 0 5 1 1 5 2 2 5 3 0 Sec Note this setting must be operated in Utility...

Страница 50: ...TP808 i User Manual 46 Code Page 1 Click Watermark Set watermark to print BMP format is recommended...

Страница 51: ...TP808 i User Manual 47 2 Click Halftone to set the halftone...

Страница 52: ...TP808 i User Manual 48...

Страница 53: ...arcode Assuming the font type of the main document is Italics if you want to convert the data 123456 to the barcode printing the steps are as follows Sets the data 123456 font type to a different font...

Страница 54: ...TP808 i User Manual 50 Open the Preference If the document is open you can set it in the document file print preferences...

Страница 55: ...TP808 i User Manual 51 Add Barcode firstly...

Страница 56: ...TP808 i User Manual 52 Set the Font Name and the Barcode Option...

Страница 57: ...TP808 i User Manual 53 Click the Printer Setting Choose the Display Language for Properties...

Страница 58: ...on the Font Substitution select the system text need to be replaced for example Arial and then select the font you want to replace for example 01 and click Set and the replacement font will display 0...

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Страница 60: ...TP808 i User Manual 56...

Страница 61: ...TP808 i User Manual 57...

Страница 62: ...TP808 i User Manual 58 If you do not have a barcode set the action is as follows 1 Suppose you change the size of the data 123456 for example 2 Set the Printing preferences...

Страница 63: ...TP808 i User Manual 59 3 Click the Printer Setting Choose the Display Language for Properties 4 Turn on the Font Substitution...

Страница 64: ...TP808 i User Manual 60 5 Select the System Font for example Arial...

Страница 65: ...TP808 i User Manual 61 6 Select the font to that you went to replace...

Страница 66: ...TP808 i User Manual 62 7 Click Set...

Страница 67: ...TP808 i User Manual 63...

Страница 68: ...User Manual 64 8 5 2 Printer properties 1 Click Start Devices and Printers Right click TP808 i and choose Printer properties 2 Choose General click on Print Test Page then it will print the current s...

Страница 69: ...TP808 i User Manual 65 3 Set the Ports...

Страница 70: ...TP808 i User Manual 66 4 Click Advanced to set the printing time...

Страница 71: ...TP808 i User Manual 67 8 6 Uninstall Windows Driver 1 Double click Windows Driver 2 Choose Uninstall printer driver then click Next...

Страница 72: ...TP808 i User Manual 68 3 Choose TP808 i then click Next...

Страница 73: ...10 32 bit 64 bit Microsoft Windows 8 32 bit 64 bit Microsoft Windows 7 SPI 32 bit 64 bit Microsoft Windows Vista SP2 32 bit 64 bit Microsoft Windows XP Professional SP3 32 bit Microsoft Windows Server...

Страница 74: ...TP808 i User Manual 70 10 1 Utility Tool Installation 1 Open the installation package 2 Choose English and click OK 3 Click Next...

Страница 75: ...TP808 i User Manual 71 4 Select destination location to install the TP808 i Utility Tool Click Next 5 Select start menu folder Click Next...

Страница 76: ...TP808 i User Manual 72 6 Click Install 7 Click Finish TP808 i Utility Tool is installed successfully...

Страница 77: ...lity Tool Using 9 2 1 Add Modify Delete Connect Printer Warning In different operating system screen has slight difference Please operate it according to the tips Take TP808 i Windows 7 for example 9...

Страница 78: ...TP808 i User Manual 74 2 Choose the appropriate printer type and port Then click OK Take TP808 i for example...

Страница 79: ...TP808 i User Manual 75 9 2 1 2 Modify printer 1 Choose the printer you want to modify in the list Click Modify Printer...

Страница 80: ...TP808 i User Manual 76 2 Choose the new printer and new port Then click OK 3 The new printer is added successfully...

Страница 81: ...TP808 i User Manual 77 9 2 1 3 Delete printer 1 Choose the printer you want to delete in the list and click Delete Printer 2 Click Yes then the printer is deleted...

Страница 82: ...TP808 i User Manual 78 9 2 1 4 Connection Test Make sure printer is connected to computer and it is powered on 1 Choose the printer Click Connection Test...

Страница 83: ...the following window If the connection is unsuccessful please connect the printer with computer Note Make sure printer is connected with computer and power on Make sure printer is loaded with paper B...

Страница 84: ...Manual 80 9 2 2 Functions Printer Test contains the following items Printer Test Command Test Manage Images Download Image in Compatible Mode Code Page Setting Download Fonts Parameter Setting Advanc...

Страница 85: ...Self Test Click Self Test to see if the printer will print properly 2 Full Cut Test Click the Full Cut Test and the paper will be cut automatically Cutting method is full cutting The paper would be fa...

Страница 86: ...Text Click Print Test Text input the text you want to print When you click Print the printer starts printing text content Such as Print Text Test Note The language option in the lower right corner is...

Страница 87: ...ck the QRCode mode Model 1 2 Module size 1 16 The larger the module value the larger the printed QR code is and the smaller the opposite Error correction level 7 30 The higher the error correction lev...

Страница 88: ...0 Width of the module 2 6 The larger the module value the wider the width of the printed PDF417 barcode and the smaller the opposite Row height 2 8 The larger the module value the longer the printed P...

Страница 89: ...er Manual 85 9 2 2 2 Command Test In the command test you can send command to the printer Input text or hexadecimal data Select a file or enter a command in the input box 1 Click Send by Text input te...

Страница 90: ...808 i User Manual 86 Sending Recycle When the interval is set to 3000ms you can set the interval as needed then click Send the printer starts to recycle printing Click Stop to stop the recycle printin...

Страница 91: ...TP808 i User Manual 87 2 Click Send by Hex input the content Convert text to HEX or send ESC command...

Страница 92: ...88 9 2 2 3 Manage Images 1 Click Download to add the image if you want to print the picture set the print location before clicking Download mode of G to print the picture It is recommended to use a pi...

Страница 93: ...TP808 i User Manual 89 2 Select the print location center left and right Such as left print Note Total memory 256K each bitmap should be below 40K...

Страница 94: ...e each time click Download mode of G an image list number will be generated Click the image list select Delete selected image will delete the image click Delete all Images without clicking the list op...

Страница 95: ...TP808 i User Manual 91 9 2 2 4 Code Page Setting Select the code page from the list and click Set Note This code page is only valid in multiple languages...

Страница 96: ...TP808 i User Manual 92 9 2 2 5 Download Fonts Select the font from the existing file and click Download Note After downloading the font successfully restart the printer to make it effective...

Страница 97: ...TP808 i User Manual 93 9 2 2 6 Parameter Setting You can set Arabic Character Transform for example WPC1256...

Страница 98: ...User Manual 94 9 2 2 7 Advanced Setting Advanced Settings contain following items Click the button and printer will execute the appropriate action The change will take into effect after restarting the...

Страница 99: ...TP808 i User Manual 95 Function Setting Choose the item and click Setting...

Страница 100: ...illiseconds or 4 milliseconds etc The following setting is set as an example When cutting one piece of paper each time the printer will emit the Beep for one time and the beeping time is two milliseco...

Страница 101: ...TP808 i User Manual 97 Reduction Paper Setting Choose the item and click Setting DIP Setting Click Read to get the printer parameters click Write to send the modified parameters to the printer...

Страница 102: ...8 After the serial port parameter is set click Set Note When DIP setting is set in soft the DIP switch in the bottom of printer is disable After setting the DIP successfully you need to restart the pr...

Страница 103: ...ault Multi language mode COM Setting 1 Baud Rate 2400 4800 9600 19200 38400 57600 115200 2 Data Length 7bits 8bits 3 Parity Check No EVEN ODD 4 ADDC DTR DSR XON XOFF Note 1 The value of the serial por...

Страница 104: ...d click Write and restart the printer 2 After restarting the printer open the main menu screen of the tool and click Modify Printer 3 Select the port category COM and set the baud rate to the value 57...

Страница 105: ...08 i User Manual 101 Paper Width Setting Choose the item and click Setting 58mm 360dot 58mm 384dot 58mm 416dot 80mm 512dot 80mm 576dot Note Select the paper width above according to the paper print wi...

Страница 106: ...IP Mode select one of the modes to connect as needed Note IP addresses can be obtained from the Self test page Static IP Mode 1 Change the printer IP address so that the printer IP address such as 192...

Страница 107: ...TP808 i User Manual 103 Figure Printer IP Address Figure Host IP Address...

Страница 108: ...TP808 i User Manual 104 Figure Host IP Address 2 Set the same network segment Figure Printer IP Address...

Страница 109: ...TP808 i User Manual 105 Auto Assignment IP This mode automatically assigns the IP address to the printer When the settings are complete click Write then restart the printer...

Страница 110: ...TP808 i User Manual 106 USB Port Setting Click Virtual serial port setting and restart the printer...

Страница 111: ...TP808 i User Manual 107 Check the Virtual Serial Port 1 Right click the computer and select Manage 2 Click Device Manager to view the virtual port such as COM7...

Страница 112: ...TP808 i User Manual 108 3 Return to the printer utility and click Modify Printer...

Страница 113: ...TP808 i User Manual 109 4 Change the port to COM7...

Страница 114: ...printer will automatically locate the black mark position 1 Print start position 14mm 14mm the start position of printing is at least 14mm from the bottom edge of the black mark paper 2 Cutter start...

Страница 115: ...oth Setting When the simple pairing is checked the printer does not need to enter the Bluetooth password to connect when the simple pairing is not checked the printer needs to enter a Bluetooth passwo...

Страница 116: ...osing the cover 2 Do not cut paper after the cover is closed the printer does not automatically cut the paper after closing the cover 3 Cut paper when power on the printer automatically cut paper afte...

Страница 117: ...In the following setup steps take TP808 i as an example all settings are valid only for printers with Wi Fi function 1 Click Read to get the current status of the printer 2 WiFi module supports AP mo...

Страница 118: ...le Version Program version of current module Wi Fi Mode Supports AP and STA mode and the default mode is AP mode SSID SSID name can be modified and the default name is POS_WIFI IP Address IP address c...

Страница 119: ...TP808 i User Manual 115 To modify the WiFi name and IP address enter the parameter you want and click Set Click OK to restart the printer...

Страница 120: ...TP808 i User Manual 116 3 Modify from AP mode to STA mode Select STA under Wi fi mode and the interface switches to the following screenshot...

Страница 121: ...s at Enable status IP address will be allocated automatically no need to do the setting When DHCP is at Disable status IP address must be set to the same LAN with the Wi Fi that you connect to Auth Mo...

Страница 122: ...ed After completing the setting connect the computer to the Wi Fi that the printer connects to click Modify Printer choose TCP IP and set the IP address the same as the printer s IP address then click...

Страница 123: ...with enough space Make sure the partition format is FAT32 3 Connect USB mass storage to any USB HOST interface of the printer 4 Press and hold FEED and POWER buttons until the power LED green flashes...

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