Handpoint HiPro, Руководство пользователя

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Info about device connected to the
terminal e.g. iphone6 with iOS 9.2,
samsung galaxy S6 edge with
Android 5.1.1 etc…
Type of device and operating system
version may not be supported or
some known issues with the
operating system version
Connection type e.g. lightning Different connection types may have
various issues such as connectivity,
driver problems, configuration etc.
Log files Terminal Software Audit log files. It is
the responsibility of the POS app to
fetch logs from the terminal. Your
POS app provider should be able to
help you send them to support
Logs are used for troubleshooting
Screenshots
of issue
error/warning messages or receipts The receipts can include both
information and error messages from
the Handpoint gateway or the
acquirer
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