Handpoint HiPro, Руководство пользователя

Страница: 14 / 35

2. When message “INSERT CARD” appears, insert card in the EMV chip reader (see #14 in
section 1.2) with the chip facing up and towards the HiPro card reader
3. Confirm the amount by pressing [OK button] or cancel by pressing [Cancel
button]
The merchant is responsible for providing the customer with the receipt from the POS app. The
customer should sign for the receipt, either on the smart device screen or on the paper receipt,
depending on your POS solution.
3.2.3. Fallback to Magnetic Stripe
If the HiPro card reader cannot read the chip for some reason it will fallback to magnetic stripe.
The HiPro card reader will prompt you to remove the card from the EMV chip reader (see #14
in section 1.2) and swipe the card using the magnetic stripe reader (see #10 in section 1.2). The
HiPro card reader might ask you to remove and insert the card into the EMV chip reader a
couple of times before falling back to magnetic stripe.
This is an example of what happens if a transaction falls back to magnetic stripe:
1. Transaction is initiated in the POS app on the iPod Touch
2. When message “INSERT CARD” appears, insert card in the EMV chip reader (see #14 in
section 1.2) with the chip facing up and towards the HiPro card reader
3. If the HiPro card reader cannot read the chip message “REMOVE CARD” appears,
remove the card
4. When message “INSERT CARD” appears, insert card in the EMV chip reader
5. If the HiPro card reader cannot read the chip message “REMOVE CARD” appears,
remove the card
6. When message “INSERT CARD” appears, insert card in the EMV chip reader
7. If the HiPro card reader cannot read the chip message “REMOVE CARD ” appears,
remove the card
8. When message “SWIPE CARD” appears, swipe card using the magnetic stripe reader
with the magnetic stripe facing to the front
9. Confirm the amount by pressing [OK button] or cancel by pressing [Cancel
button]
The merchant is responsible for providing the customer with the receipt from the POS app. The
customer should sign for the receipt, either on the smart device screen or on the paper receipt,
depending on your POS solution.
! ©2019 Handpoint 13