Hand Held Products SCANTEAM 2070, Системное руководство

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10 - 3
Troubleshooting
The cordless system automatically performs self-tests whenever you turn it on.
If your cordless scanner or cordless base is not functioning properly, review the
following Troubleshooting Guide to isolate the problem.
Troubleshooting Guide
Is the power on? Is the Scanner’s red illuminated beam on?
If the red scan beam on the cordless scanner isn’t illuminated, check that:
1. the charge pack is connected properly to the cordless scanner.
2. the charge pack is not low on power (check the low battery LED).
Is the cordless system having trouble reading your bar codes?
If the cordless system isn’t reading bar codes well, check that:
1. the bar codes aren’t smeared, rough, scratched, or exhibiting voids.
2. the bar codes aren’t coated with frost or water droplets on the surface.
3. the bar code symbology is enabled (see Chapter 6 , Symbology Menu).
4. the cordless scanner window is clean.
Is the bar code displayed but not “entered”?
The bar code is displayed on the host device correctly, but you still have to press
a key to enter it (
the Enter/Return key or the Tab key, for example).
You need to program a suffix.
Programming a suffix enables the cordless system to output the scanned bar
code
plus the key you need (such as a “CR” carriage return) to enter the bar code
into your application. (See Suffix Selection in Chapter 5 , Application Work Group
Menu.)
Does the cordless system read your bar code incorrectly?
If the cordless system reads a bar code ( one beep for a good read), but the bar
code is not displayed correctly on the host screen:
1. The cordless system may not be programmed for the appropriate terminal
interface.
Example: You scan “
12345 ” and the host displays “@es%”.
Reprogram the cordless system with the correct “Plug and Play” or Terminal
Selection bar code (
see Chapter 1).