Technical Manual
VERSION 2.0 -10-18-2018
69
6.2 Troubleshooting
The table below shows some problem that might encounter in the jobsite during commissioning or upon operation of
compressor. This table will only serve as a guide for the Engineer to understand the situation once the problem
occurred in the site.
PROBLEMS
PROBABILITY CAUSES
REMEDY / CORRECTIVE ACTION
Sudden trip of motor
thermistor / sensor
Low suction pressure cause low refrigerant flow rate
Install liquid injection to motor coil
Refrigerant shortage
Charge refrigerant
Suction filter clogged
Clean filter
High suction temperature
Install liquid injection to motor coil
High suction superheat
Adjust the superheat less than 10°K
Unstable electricity system or failure
Check electricity power supply
Motor overload
Bad motor coil causing temperature rising rapidly
Compressor unable
to load
Low ambient temperature or high oil viscosity.
Turn on the oil heater before compressor start.
Capillary clogged.
Clean or replace capillary
Modulation solenoid valve clogged or solenoid valve coil burnt.
Clean / purge solenoid valve core or replace the solenoid valve coil
Internal builtin oil line clogged.
Check and clean the compressor oil circuit
Piston stuckup.
Change piston or piston ring
Oil filter cartridge clogged.
Clean oil filter (replace if needed)
Too small the highlow pressure differential.
Minimum pressure differential is 4 bar. Consider to install an oil pump.
Compressor unable
to unload.
Modulation solenoid valve clogged or burnt.
Clean or replace the solenoid valve
Piston rings worn off or broken, or cylinder damaged resulting leakage.
Change piston (if cylinder damaged severely, change the cylinder)
Lubrication oil insufficient.
Check the oil level of the compressor if enough, add some oil if
necessary
Leakages at internal discharge cover plate end side.
Check or replace the gasket and tighten the bolts.
Solenoid valve voltage misused.
Check the control voltage
Piston stuckup.
Change the piston set, and check the cylinder and slide valve.
Capacity control logic unsuitable.
Check
Poor insulation of
motor
1. Bad compressor motor coil.
Check the coil or change the motor stator
2. Motor power terminal or bolt wet or frosty.
3. Motor power terminal or bolt bad or dusty.
4. Bad insulation of magnetic contactors.
5. Acidified internal refrigeration system.
6. Motor coil running long time continuously under high temperature.
7. Compressor restart counts too many times.
Compressor starting
failure or Y∆ starter
shifting failure
Slide valve piston unable to go back to its lowest % original position.
Check if the unloading SV is energized once the compressor shut down.
Unload the compressor before shot down.
Voltage incorrect.
Check the power supply
Voltage drop too big when starting the compressor or magnetic contactor failure or phase
failure.
Check the power supply and the contactor.
Motor broken down
Change the motor
Motor thermister sensor trip.
See “sudden trip of motor sensor” above
Incorrect supply power connection.
Check and reconnect
Y∆ timer failure.
Check or replace.
Discharge or suction stop valve closed.
Open the stop valve
Improper connection between node terminals of Y∆ wiring.
Check and reconnect the wiring
Rotor locked
Check and repair
Earth fault
Check and repair
Protection device trip
Check
Abnormal vibration
and noise of
compressor
Damaged bearings.
Change bearing.
Phenomenon of liquid compression.
Adjust proper suction superheat
Friction between rotors or between rotor and compression chamber.
Change screw rotors or/and compression chamber.
Insufficient lubrication oil.
Check the oil level of the compressor if enough, add some oil if
necessary.
Loosen internal parts.
Dismantle the compressor and change the damaged parts.
Electromagnetic sound of the solenoid valve.
Check
System harmonic vibration caused by improper piping system.
Check the system piping and if possible improve it using copper pipe.
External debris fallen into the compressor.
Dismantle the compressor and check the extent of the damage.
Friction between slide valve and rotors.
Dismantle the compressor and change the damaged parts.
Motor rotor rotates imbalance.
Check and repair.
Compressor does
not run
Motor line open
Check
Tripped overload
Check the electrical connection
Screw rotors seized
Replace screw rotors, bearings etc.
Motor broken
Change motor.
High discharge
temperature
Insufficient refrigerant.
Check for leaks. Charge additional refrigerant and adjust suction
superheat less than 10°K
Condenser problem of bad heat exchange.
Check and clean condenser
Refrigerant overcharge.
Reduce the refrigerant charge
Air / moisture in the refrigerant system
Recover and purify refrigerant and vacuum system
Improper expansion valve.
Check and adjust proper suction super heat
Insufficient lubrication oil.
Check the oil level and add oil.
Damaged bearings.
Stop the compressor and change the bearings and other damaged
parts.
Improper Vi value.
Change the slide valve.
No system additional cooling (Liquid injection or oil cooler)
Install additional system cooling (liquid injection or oil cooling or both
base on working condition limitation)
Compressor losses
oil
Lack of refrigerant
Check for leaks. Charge additional refrigerant.
Improper system piping
Check and correct the piping or install an external oil separator
Liquid fills back
Maintain suitable suction superheat at compressor
Low suction
pressure
Lack of refrigerant
Check for leaks. Charge additional refrigerant.
Evaporator dirty or iced
Defrost or clean coil
Clogged liquid line filter drier
Replace the cartridge
Clogged suction line or compressor suction strainer
Clean or change suction strainer
Expansion valve malfunctioning
Check and reset for proper superheat
Condensing temperature too low
Check means for regulating condensing temperature
Note: The replacement of compressor internal parts should be perform only by a qualified / certified service
technician with full knowledge of HANBELL screw compressor or it should be a Service Engineer from
HANBELL.
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