User Manual MCx-xxxAS-1.05
Page 14 of 18
www.hanbayinc.com | 1 800 315 4461
Rev.2021.8 [email protected]
Troubleshooting
Upon noticing a problem, your first step should almost always be to recalibrate the actuator by toggling DIP
12, or using command code 0x64, while the actuator is powered. This alone can solve basic problems. See
the Calibration section above for more details.
If the actuator does not move, try following these steps:
1)
Re-calibrate the actuator. This will move the actuator regardless of what signal it is receiving.
2)
A sticking valve may be the problem. Remove the valve from the actuator, and re-test the actuator.
3)
Remove power. Re-check the wiring and the power/signal apparatus. Power actuator and re-calibrate.
If the problem persists, please call Hanbay for technical support.
