Questions, problems, missing parts? Before returning to the store,
call Hampton Bay Customer Service
8 a.m. - 7 p.m., EST, Monday - Friday, 9 a.m. - 6 p.m., EST, Saturday
1-855-HD-HAMPTON
HAMPTONBAY.COM
RE-LAMPING STRING LIGHTS (AA)
TROUBLESHOOTING
MAINTENANCE
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Re-lamp string lights only during dry and calm weather conditions.
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Unscrew existing lamps by lightly holding the socket in one hand and twisting the lamp counterclockwise. Lamps
may be tight in the sockets. This is normal to prevent moisture from getting into the socket.
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Screw bulbs (BB) into the sockets clockwise until the top of sockets form a tight seal around the bulbs and the bulbs
make contact with the sockets.
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Periodically clean the string light (AA), check connections and ensure no additional weight has been added.
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Use Lithium-Ion Rechargeable Battery Only 18650 3.7V minimum of 1800mAH.
PROBLEM
POSSIBLE CAUSES
SOLUTION
The lights will not turn on.
The bulb is burned out.
Replace the light bulb.
The power is off.
Ensure the power supply is turned on.
There is a faulty switch.
Test or replace the switch.
There is a faulty wire connection.
Check the wiring.
The bulb is not making contact with the
terminal.
Check position of terminal inside socket.
The fuse blows, or the
circuit breaker trips, when
the light is turned on.
There are crossed wires, or the power wire is
grounding out.
Discontinue use of the light string. Contact a
qualified electrician or call the Customer Care
Services Team.
The receptacle circuit is overloaded.
Connect to a different receptacle circuit.
Installation (continued)
WARNING:
RISK OF ELECTRIC SHOCK!
Disconnect power at the source prior to re-lamping the string lights.
For outdoor string lights, DO NOT re-lamp light strings during rain or
when wet.
READ AND FOLLOW ALL SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS