3 HAMPTONBAY.COM
Please contact 1-877-527-0313 for further assistance.
LIMITED WARRANTY
The supplier warrants this product to be free from defects in material and workmanship, under normal use and service, for one (1) year
(1 year limited parts) from the date of purchase. Retain receipt as proof of purchase should repair, parts or service be required.
All warranty repairs must be pre-authorized by the supplier. The supplier will, at its option, replace or repair free of charge any defective
part, which the purchaser shall notify their distributor or the supplier within the warranty period. The obligation of the supplier under this
warranty, is expressly limited to such replacement or repairs.
The provisions of this limited warranty shall not apply to the following:
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Accidents
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Unauthorized repairs or alterations
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Normal maintenance
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Changes made to other units manufactured after this fireplace insert was manufactured
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Incidental damages caused by failure of the fireplace insert, such as inconvenience or loss of use
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Improper installation
The provisions of this limited warranty shall not apply to deterioration due to wear and exposure beyond one (1) year from the date of
purchase on electrical component and circuit boards (light bulbs excluded).
The supplier Limited Warranty is void unless the following conditions are adhered to:
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Warranty registration must be completed and returned to the supplier.
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All warranty repairs must be preauthorized by the supplier’s repair facility.
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The supplier reserves the right to inspect defective parts that have been replaced under warranty. The distributor is expected to hold
defective parts for 60 days.
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Only parts and accessories and other material, available through the supplier, are to be used in the performance of warranty service.
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Purchasers are responsible for presenting/notifying their distributor as soon as a problem exists. The warranty repairs should be
completed in a reasonable amount of time from the date of authorization. Not to exceed 30 days past notification.
This limited warranty is expressly in lieu of any other expressed or implied warranty, including any implied warranty or merchantability or
fitness for a particular purpose and of any obligations or liabilities on the supplier which neither assumes nor authorizes any other person to
assume for it any other liability in connection with the fireplace insert manufactured by it.
The warranty is null and void if used in commercial or industrial applications.
Contact the Customer Service Team at 1-877-527-0313 or visit www.hamptonbay.com.
Warranty
WarninG:
This fireplace is hot when in use. To avoid
burns, do not let bare skin touch hot surfaces. If provided,
use handles when moving this fireplace. Keep combustible
materials, such as furniture, pillows, bedding, papers,
clothes, and curtains at least 3 feet (0.9 meters) from the
front of the fireplace and keep them away from the sides
and rear.
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