Troubleshooting
(Carafe Side)
13
PROBLEM
PROBABLE CAUSE
Brew basket overflows
or coffee brews slowly.
• Excessive amounts of ground coffee.
• Decaffeinated and/or coffee ground too finely can cause overflow. Set coffee grinder to
automatic drip grind and use slightly less grounds.
• Coffeemaker needs cleaning.
If using a paper filter:
• Coffee grounds between paper filter and brew basket.
• Paper filter not open and in proper position.
• Rinse brew basket before inserting paper filter so the edges will remain pressed against the
sides of the basket.
• Poor-quality paper filter.
Coffee leaks onto base.
• Carafe removed from keep-hot plate for more than 20 seconds during the brewing cycle.
Coffee tastes bad.
• Coffeemaker needs cleaning.
• STRONG Brew Option not selected when brewing 6 cups or less.
• Coffee ground too coarsely or too finely. Set coffee grinder to automatic drip grind.
• Coffee-to-water ratio unbalanced. Adjust for personal preference.
• Poor coffee quality and freshness.
• Poor water quality (use filtered or bottled water).
