15
Troubleshooting
Machine will not work when switched ON.
• The Locking Latches may not be correctly engaged. Check to see
if the Locking Latches are properly positioned in the two grooves
on either side of the Juicer Cover. Refer to pages 5 and 7.
• This machine is equipped with motor overload protection. If the
motor stops during operation due to overheating, unplug and
allow it to cool down for 15 minutes. Plug machine back in after
15 minutes to resume normal operation.
Motor appears to stall when juicing.
• The juicing action may be too vigorous. Try slower juicing action
by pushing the Food Pusher down more slowly. Refer to page 6,
Step 3.
• Wet pulp can build up under the Juicer Cover or Pulp Bin. Turn
unit (off)) and unplug. Empty the Pulp Bin; then clean Juicer
Cover and Strainer Basket.
Excess pulp building up in the Micro-Mesh Strainer Basket.
• Turn (off) and unplug. Remove Strainer Basket and clean mesh
walls with a fine brush. This will remove excess fiber buildup
which could be inhibiting the juice flow. Refer to page 9.
Pulp is too wet and insufficient juice is produced.
• Try a slower juicing speed.
• Turn (off) and unplug. Remove Strainer Basket and clean mesh
walls with a fine brush. This will remove excess fiber buildup
which could be inhibiting the juice flow. Refer to page 9.
Juice sprays out of Spout.
• Try a slower juicing speed by pushing the Food Pusher down
more slowly. Refer to page 6, Step 3.
• Ensure Adjustable Spout is pointing down into juice container.
Juice drips on counter.
• After juicing and before moving the Blending Jar, rotate the
Removable Spout to the up position.
Machine vibrates excessively when juicing.
• Buildup of pulp in mesh of Strainer Basket. Turn unit (Off)
and unplug. Clean Strainer Basket. Refer to page 9. If machine
vibration continues after cleaning, this could be a sign of a
damaged Strainer Basket. Contact Customer Service or Visit
hamiltonbeach.com/parts to order a new Strainer Basket.
Ingredients will not mix properly.
• Check to see if enough liquid has been added to the ingredients.
Mixture should be fluid and free-running at all times.
• Solid pieces are too large.
• Blending Jar is too full. Do not fill past MAX fill line (20 oz.)
• Blade Assembly blades are not sharp or are damaged. Inspect
Bin and Blade Assembly daily.
• Select speed to create a fluid blend.
Machine has a burning odor.
• Turn off Blender and allow unit to cool.
• Although motors are tested during the manufacturing process,
heavy use may cause curing of motor windings. The smell may
quickly dissipate after a few heavy uses.
• If smell continues after additional uses, write Hamilton Beach
Brands, Inc., Customer Service Department, 4421 Waterfront Dr.,
Glen Allen, VA 23060,or visit hamiltonbeach.com.
There is grease around the bottom of the Blending Jar or on the
counter top.
• Monitor the problem and source. This may indicate an issue with
the jar bearings.
• Email or write our customer care center if the condition persists.
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