10
Troubleshooting
Machine will not work when switched ON.
• The locking arm may not be correctly engaged. Check to see if the
locking arm is in its proper position. Refer to page 6.
• This machine is equipped with motor overload protection. If the
motor stops during operation due to overheating, unplug and allow
it to cool down for 15 minutes. Plug machine back in after
15 minutes to resume normal operation.
Motor appears to stall when juicing.
• The juicing action may be too vigorous. Try slower juicing action
by pushing the food pusher down more slowly. Refer to page 6,
Step 3.
• Wet pulp can build up under the juicer cover or pulp container.
Turn unit OFF ( ) and unplug. Empty the pulp bin; then clean juicer
cover and strainer basket.
Pulp is too wet and insufficient juice is produced.
• Try a slower juicing action.
• Turn OFF ( ) and unplug. Remove strainer basket and clean mesh
walls with a fine brush. This will remove excess fiber buildup which
could be inhibiting the juice flow. Refer to page 8.
Juice sprays out of spout.
• Try a slower juicing action by pushing the food pusher down more
slowly. Refer to page 6, Step 3.
• Make sure the juice pitcher with lid is placed under the spout.
Juice drips out of spout immediately after juicing.
• With motor on, raise and lower food pusher in feed chute several
times. The action forces remaining pulp and juice out of strainer
bowl.
Machine vibrates excessively.
• Buildup of pulp in mesh of strainer basket. Turn unit OFF ( ) and
unplug. Clean strainer basket. Refer to page 8. If machine vibration
continues after cleaning, this could be a sign of a damaged strainer
basket. Call our toll-free customer service number to order a new
strainer basket.
Juice leaks out the side of the pitcher when pouring.
• The pitcher may have been overfilled. Do not exceed the MAX fill
line.
Juice leaks onto the motor base when removing the juicing bowl for
cleaning.
• Before removing the juicing bowl, tilt the spout into the juice pitcher
to empty any residual juice.
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