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Customer Service
If you have a question about your slow cooker, call our toll-free customer service
number. Before calling, please note the model, type, and series numbers and fill
in that information below. These numbers can be found on the bottom of your
appliance. This information will help us answer your question much more quickly.
MODEL: ______________ TYPE: _______________ SERIES: _________________
This warranty applies to products purchased in the U.S. or Canada.
LIMITED WARRANTY
This product is warranted to be free from defects in material and workmanship for a period
of one (1) year for Hamilton Beach products or one hundred eighty (180) days for Proctor-
Silex and Traditions products from the date of original purchase, except as noted below.
During this period, we will repair or replace this product, at our option, at no cost. THE
FOREGOING WARRANTY IS IN LIEU OF ANY OTHER WARRANTY OR CONDITION,
WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL INCLUDING, WITHOUT
LIMITATION, ANY STATUTORY WARRANTY OR CONDITION OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. ANY LIABILITY IS EXPRESSLY LIMITED
TO AN AMOUNT EQUAL TO THE PURCHASE PRICE PAID, AND ALL CLAIMS FOR
SPECIAL, INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE HEREBY EXCLUDED.
There is no warranty with respect to the following, which may be supplied with this
product, including without limitation: glass parts, glass containers, cutter/strainers, blades,
seals, gaskets, clutches, motor brushes, and/or agitators, etc. This warranty extends only
to the original consumer purchaser and does not cover a defect resulting from abuse,
misuse, neglect including failure to clean product regularly in accordance with
manufacturer’s instructions, use for commercial purposes, or any use not in conformity
with the printed directions. This warranty gives you specific legal rights, and you may also
have other legal rights which vary from state to state, or province to province. Some states
or provinces do not allow limitations on implied warranties or special, incidental or
consequential damages, so the foregoing limitations may not apply to you.
If you have a claim under this warranty, DO NOT RETURN THE APPLIANCE TO THE
STORE! Please call our CUSTOMER SERVICE NUMBER. (For faster service please have
model, series, and type numbers ready for operator to assist you.)
CUSTOMER SERVICE NUMBERS
In the U.S. 1-800-851-8900
In Canada 1-800-267-2826
hamiltonbeach.com or proctorsilex.com
KEEP THESE NUMBERS FOR FUTURE REFERENCE!
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