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4. MAINTENANCE AND TROUBLESHOOTING
4.1 Maintenance
1)
Please disconnect the camera if it is not used for a long period time.
2)
Use a soft cloth or tissue to clean the camera cover.
3)
Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild
detergent if needed. Do not use strong or corrosive detergents to avoid scratching the
4.2 Troubleshooting
1) No video output
a.
Check that the USB cable is properly connected and the power indicator light is ON.
b.
Check whether the machine could perform a self-check after restarting.
c.
Restart PC.
d.
Check whether the camera is recognized by the PC.
2) Occasionally no image
a.
Check the USB cable quality and whether it is properly connected.
3) Image dithering when zoomed-in or zoomed-out
a.
Check whether the camera installation position is solid.
b.
Check for shaking machines or objects around the camera.
4) Remote controller does not work
a.
Re-match the camera and the wireless remote controller.
b.
Set the camera address to 1 (The camera address will go back to 1 after restoring
default setting).
c.
Check whether the battery installed on the remote control is low.
d.
Check that the camera working mode is the normal operating mode (see Table 2.2
and Table 2.3).
e.
Exit the menu. The menu is only displayed under MJPG/H.264/H.265 compression
format
.
HV-45 User Manual
