C11440-36U Instruction Manual Ver.1.1
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12. TROUBLESHOOTING CHECKLIST
If an abnormality occurs, look up the possible causes in the following tables and, if
necessary, report the details to Hamamatsu subsidiary or local distributor.
IMAGE IS NOT TRANSFERRED
12-1
Cause
Measures
Chapter
USB 3.0 MicroB interface cable not fully connected
Reconnect
USB 3.0 MicroB interface cable is broken
Replace cable
ALTHOUGH IMAGES ARE TRANSFFERED
12-2
(1) Scratches or discoloration visible on the screen
Cause
Measures
Chapter
Lens is dirty
Wipe the lens
(2) Image is blurred
Cause
Measures
Chapter
Lens is not focused
Contact Hamamatsu subsidiary or
local distributor
CMOS image sensor is dirty
(3) Only shaded images are output
Cause
Measures
Chapter
Lens mount cap has been left
Remove the cap
Amount of light is too much or too low
Reduce amount of light
(4) All screens overflow
Cause
Measures
Chapter
Too much amount of light
Reduce amount of light
Gain is too high
Reduce gain
(5) Noise appears on the screen
Cause
Measures
Chapter
Exogenous noise
Find and remove cause
Poor connection of internal connector
Contact Hamamatsu subsidiary or
local distributor
Defective circuit system
Содержание C11440-36U
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