Halma ALICAT IM, Руководство по эксплуатации

Страница: 16 / 19

16 Troubleshooting
Issue: My flow readings won’t change when flow changes.
Action:
If your flow readings won’t change regardless of actual flow, your flow sensor may
be damaged. Please contact support to troubleshoot (
page 2
).
Issue: Can I use the controller with other gases?
Action
: Yes! Your flow controller is designed specifically to work with up to 30 preloaded
gases and gas mixes. If your desired gas is not listed on
page 18
, please contact
support to ensure compatibility (
page 2
).
Serial Communications
Issue: I can’t communicate with the device when it is connected to my PC.
Action: 1. Make sure the baud rate your software and COM port required is the one
your flow controller is using.
2. Check the flow controller unit ID to make sure you are addressing it properly
with your serial commands.
3 . Check the pinout (see page 6 ).
4 .Make sure the COM number matches the one your software is using to
connect to the flow controller.
5 . On the external serial communications device (computer, PLC, etc.), be sure
that the flow control (handshaking) settings are correct.
Still experiencing issues? Please contact support. See "Contact Information" on
page 2 .