EN
9- Troubleshooting
25
9.3 Troubleshooting without display code
Problem
Cause
Solution
Appliance fails to
operate.
• Programme is not yet started.
• Door is not properly closed.
• Machine has not been switched on
• Power failure.
• Child lock is activated
• Check programme and start it.
• Close the door properly.
• Switch the machine on.
• Check power supply.
• Deactivate child lock.
Appliance will not be
filled with water.
• No water.
• Inlet hose is kinked.
•
Inlet hose filter is blocked.
• Water pressure is less than 0.03
MPa.
• Door is not properly closed.
• Water supply failure.
• Check water tap.
• Check inlet hose.
•
Unblock inlet hose filter.
• Check water pressure.
• Close the door properly.
• Ensure the water supply
Appliance is draining
while being filled
• Height of drain hose is below 80
cm.
• Drain hose end could reach into water.
• Make sure that drain hose is
properly installed.
• Make sure the drain hose is not
in water.
Drainage failure
• Drain hose is blocked.
•
Pump filter is blocked.
• Drain hose end is higher than 100
cm above floor level.
• Unblock drain hose.
•
Clean pump filter.
• Make sure that drain hose is
properly installed.
Problem
Cause
Solution
F3
• Temperature sensor-error
•
Contact the After sales service.
F4
• Heating-error
•
Contact the After sales service.
F7
• Motor-error
•
Contact the After sales service.
F9
• Dry temperature sensor-error
•
Contact the After sales service.
FA
• Water level sensor-error
•
Contact the After sales service.
FC1
or
FC2
•
Abnormal communication-error
•
Contact the After sales service.
Fd
• Dry heating element-error
•
Contact the After sales service.
FE
• Dry motor-error
•
Contact the After sales service.
UNB
• Unbalanced load-error
• Check and balance laundry load in the drum.
Reduce the load.
Содержание HWD100-BP14636
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