MAINTENANCE
TROUBLESHOOTING
TROUBLESHOOTING
The following circumstances do not constitute problems. Do not contact the Service Center until the problem has been confi rmed.
PROBLEM
CAUSES
SOLUTIONS
Washing machine fails to
operate.
¬ Poor connection to the power supply.
¬ Power failure.
¬ The washer door is not properly closed.
¬ Machine has not been switched on.
_ Check connection to the power supply.
_ Check the power supply.
_ Close the washer door properly.
_ Make sure the machine is switched on.
Washing machine cannot be
fi lled with water.
¬ The "Start/Pause" button is not pressed.
¬ Water tap is not turned on.
¬ Water pressure is less than 0,03 Mpa.
¬ The inlet hose is kinked.
¬ Water supply failure.
¬ The program knob is not properly set.
¬ The washer door is not properly closed.
¬ The inlet hose fi lter is blocked.
_ press the "Start/Pause" button.
_ Turn on the water tap.
_ Check water pressure.
_ Check the inlet hose.
_ Ensure the water supply.
_ Set the program knob properly.
_ Close the washer door properly.
_ Unblock the inlet hose fi lter.
Machine is draining while
being fi lled.
¬ The height of the drain hose is below 80 cm.
¬ The drain hose is in water.
_ Install drain hose within 80-100 cm of height.
_ Make sure the drain hose is not in water.
Drainage failure.
¬ Drain hose is blocked.
¬ Drain hose end is higher than 100 cm above
the fl oor level.
¬ The fi lter is blocked.
_ Unblock the drain hose.
_ Make sure the drain hose end is lower than
100 cm above fl oor level.
_ Unblock the fi lter.
Strong vibration while
spinning.
¬ Not all transportation bolts have been removed.
¬ Washing machine is located on an uneven
surface or is not level.
¬ Machine load is over 5 kg.
_ Remove all transportation bolts.
_ Make sure the washing machine is on
an even surface and levelled.
_ Reduce amount of laundry in the drum.
Operation stops before
completing wash cycle.
¬ Water or electricity failure.
_ Check the power supply.
Operation stops for a period
of time.
¬ Washing machine gives an error message.
_ Check display codes.
Excessive foam in the
drum, which is spilled to the
distribution drawer.
¬ The detergent is not a low-foaming type or for
manual wash.
¬ Excessive use of detergent.
_ Check if your detergent is appropriate.
_ Reduce amount of detergent in the distribution
drawer.
Automatic adjustment of the
washing time.
¬ The washing program duration will be adjusted
according to the initial water temperature.
_ This is normal and doesn't affect the
functionality.
Spinning fails
¬ Unbalance of the laundry
_ Add clothes or run a spinning program again.
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