Problem
Cause
Solution
The temperature is too low.
The foods stored in the full width
pantry are frozen.
• The control setting in the fresh
food area is set too cold.
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The new set point temperature will reach a
The foods stored in the crisper
are frozen.
• The settings for the fresh food
compartment are too cold.
• Raising the fresh food control settings to a
slightly higher temperature and/or lowering the
humidity control setting will prevent frost or ice
forming.
Readings on the dispenser
display are showing error codes.
• An electronic operating problem
has been encountered.
• Call your service engineer who can
diagnose the problem and make correction.
The temperature is too high.
The freezer drawer sections
or fresh food compartment
temperatures are too high.
• The doors or drawers are open
frequently or for too long each
time.
• The doors or drawers are left
open.
• The condenser is dirty.
• Try to reduce frequency of opening doors and
• Take extra care to keep gaskets sealing well
around the perimeter of the doors. Keep
gaskets clean and dirt free.
• Periodically clean the condenser coil with a
vacuum cleaner attachment.
the freezer but ok in the fresh
food section.
• The temperature setting in the • Set the temperature colder for the freezer
section. Then allow it to balance within 24
hours at new colder temperature.
The temperature is too warm in
the fresh food section but just
fine in the freeze
r.
• The temperature setting in the
fresh food section is set too
warm.
colder. The new colder temperature can be
achieved within 24 hours.
crisper is too warm.
• The fresh food set temperature
is too warm.
• Set the fresh food temperature colder and the
balance to colder temperature will be achieved
within 24 hours.
Water, humidity, frost/ice in the fridge.
Moisture formation on the inside
of the fridge.
• It is in a hot or humid
environment.
is left open.
• The door or drawer is opened
too frequently or for too long
each time.
• Food containers or liquids are
left open.
• Try raising the temperature slightly in the
affected compartment.
• Check to make sure the door gaskets are clean
and sealing well against the metal cabinet
frame.
• Reduce the frequency of door openings.
• Let hot foods cool to room temperature and
cover foods and liquids.
Water droplets collect in the
lower crisper drawer areas.
• Humidity settings are set too
high.
• It is normal for some wet air to collect inside the
enclosed crisper. To reduce the accumulation
of moisture, lower the humidity setting and/or
raise the fresh food compartment temperature.
• The door or drawer of the fridge
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