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13. Questions and Answers
Questions
Why can conversation be
“broken” when using the
handset?
This can happen when you are at the radio reception limit.
The controller cuts off communication when you go beyond
this limit. You should move closer to the controller.
What causes the interference
(Larsen effect, crackling, etc.)
that can be heard in the
handset?
This can happen when the handset is too close to another
handset or the controller. Move the various devices over
3 metres away from each other.
Answers
What should I do if I lose the
display on my handset?
What should I do if the handset
does not beep and display
when I put it back on its base?
Check the mains power supply.
Can I clean my doorphone?
Use soapy water and a soft cloth to clean products whenever
necessary.
Do not use alcohol or acetone to clean them.
What should I do if the handset
does not ring during a
communication test?
• Move closer to the controller.
• Check that the handset is not in silent mode
(
icon displayed).
What does the
icon
displayed on the handset mean?
A visitor came to the outdoor caller unit while you were out.
To delete the icon, press on a handset button.
Simply recharge the handset on its base.
The time must be reprogrammed
(HANDSET/CONFIGURATION/TIME menu)
Why does the reception quality
vary when I move around with
the handset?
If there is no electromagnetic interference or no obstacle
between the handset and the controller, the “free field” radio
range is roughly 400 m. When the handset is inside the home,
the radio range is less.
Radio wave propagation
is limited depending on the
type and thickness
of the walls or
partitions through
which they pass.
Plasterboar
d and wood
10%
to 30%
reduction
Trees or
bushes
10%
to 30%
reduction
Brick
30%
to 50%
reduction
Concrete
and
breeze-block
50%
to 70%
reduction
Metal
and metal
cladding
70%
to 90%
reduction
Information for use by the manufacturer.
Handset display
in standby mode
RADIO LINK
HANDSET
ACCESS
DISPLAY
SOUNDS
CONFIGURATION
INFOS
12.5 Information
