Vibration sound last lon-
ger than 60 seconds.
White spot left on floor.
Unit does not emit steam.
Water left on floor.
Unit not operating.
• Add water to the water tank.
• Ensure that water tank is inserted correctly in unit.
• When cleaning do not leave unit in one spot for too long.
• Use protector pad / floor mat when unit is ON and stationary.
• Use distilled water instead of hard tap water.
NOTE:
To remove spot, use a damp cloth with a few drops of white vinegar
to rub and remove stain.
• Ensure water tank is filled with water.
• Change the Ultra-microfiber pad.
• Ensure unit is always level and parallel to the floor.
• Ensure plug is set firmly in outlet.
• Replace fuse or reset breaker.
Problem
Solution
12
Troubleshooting
