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High operating temperature
Symptom
The temperature of the device is higher than the normal operating temperature (45°C or 113°F).
Solution
To resolve the issue:
1.
Verify that the fan trays are operating correctly.
2.
Verify that the operating environment of the device has good ventilation.
3.
Use the
display environment
command to examine whether the temperature of the
device keeps rising if a warning-level high temperature alarm message as follows is generated.
%Nov 28 20:02:59:085 2019 H3C DEV/4/TEMPERATURE_WARNING: -Context=1; Temperature is
greater than the high-temperature warning threshold on slot 1 sensor outflow 1. Current
temperature is 58 degrees centigrade.
If the temperature reaches the alarming-level high temperature alarm threshold, immediately
back up data, power off the device, and then contact your local sales agent.
NOTE:
Information about the device temperature in the
display environment
command output
varies by device model.
Software loading failure
Symptom
Software loading fails and the system runs the software of the previous version.
Solution
To resolve the issue:
1.
Verify that the physical ports are correctly connected. If a port is not connected securely,
reconnect the port and make sure the connections are correct.
2.
Verify that no parameter is configured incorrectly. You can examine the software loading
process displayed on the HyperTerminal for configuration errors. The following errors can lead
to software loading failure.
When XMODEM is used to load software, a baud rate other than 9600 bps is selected, but
the baud rate for the HyperTerminal is not reset.
When TFTP is used to load software, an incorrect IP address, software name, or TFTP
serve path is configured.
When FTP is used to load software, an incorrect IP address, software name, username, or
password is entered.
3.
If the issue persists, contact H3C Support.