Troubleshooting
The table below shows possible failures, their possible
causes and remedy options. However, if you are unable to
remove the problem, contact a professional to assist you.
Switch the appliance off and unplug it before
servicing and cleaning.
Risk of electric shock.
Symptom
Possible cause
Remedy
Appliance not
running
No current or
current failure
Defective
extension cable
Defective plug,
engine or switch
Engine circuit
breaker has closed
Check the supply,
outlet, protection
Check the extension
cable; defective cable
to be immediately
replaced.
Have the plug, engine
or switch checked or
repaired or replaced by
original parts by a
professional.
1. Blocked roller ->
unblock the roller!
Have the engine cool
down for app. 15
minutes and then
continue in your work.
Appliance failing
Defective
extension cable
Internal failure
Defective ON/OFF
switch
Check the extension
cable. Replace it if
damaged.
Contact the service
centre.
Contact the service
centre.
Abnormal
sounds
Roller is blocked
Bolts, nuts or other
fastening parts are
loosened.
Unblock the roller.
Tighten all parts;
contact a service
centre if abnormal
sounds persist.
Abnormal
vibrations
Knife is damaged
or blunt
Contact the service
centre
Unsatisfactory
result
Knives are blunt
Contact the service
centre
