E-7
PROBLEM
SOLUTION
Air blows but water vapor
is not produced.
Excessive Water: Remove a certain amount of water from the tank.
Excessive Water in mist tube. Remove water from tank and mist chamber.
Make sure that the mist tube in the tank is in the closed position.
Detergent residue and/or oil ingredients from cosmetics, eta may be in
tank; wash out tank and try again.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk.
If you use hard water, replace with softer water.
Humidity level is low.
The surface of the ultrasonic disk is dirty: Clean ultrasonic disk.
The water in the unit is too cold: Replace with cool, but not cold water.
Damage on the ultrasonic disk: Contact Customer Service
The humidity has
a bad smell.
Poor maintenance or dirty water: Clean the product thoroughly, and fill it
with fresh water.
White dust is forming on
nearby furniture.
Hard water may deposit a certain amount of dust. Dust in the air also
settles because of added humidity in the room. Use distilled water if this
becomes a nuisance.
Unit has stopped working. No or low water. Unplug unit and refill tank.
Water is accumulating
outside of unit or area
surrounding unit.
Saturation of humidity. Lower mist control setting. Unit not level and water
is accumulating. Unplug and place on level surface. Point spray away from
objects. Raise unit on a water-resistant level surface 2-3 feet off of floor.
Increased noise level.
Unit must be placed on a flat, level, hard surface.
Make sure it is NOT placed on a soft or absorbent surface.
Indicates the tank is not on the base or is not installed properly.
E1 on display.
Power light flashing red.
Indicates that the water level is low. Refill tank.
TROUBLE SHOOTING GUIDE
Humidity measurement
does not match my home
humidistat readings
(hygrometer).
Due to humidistat tolerances between devices different relative humidity
readings can be seen.
Cannot smell aroma scent. Add a few more drops of oil to the tank.
E2 on display.
Power light solid red.
