Warranty – DCR2
Important document: To be kept by the user of the Product
If you are a consumer under the Australian Consumer Law, Guardian Automation will provide you, the original purchaser of this
DCR2 (
Product
), with this limited warranty in addition to any rights that you have under Australian consumer protection laws.
This
warranty is in addition to, and does not exclude, restrict or modify your guarantees and other legal rights under
Australian Consumer law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You
are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
This warranty only applies to Product sold by Guardian Automation or an authorised dealer in Australia. An approved and
authorised dealer meaning an approved reseller of Guardian Automation’ products purchased from Guardian Automation for the
purpose of supplying those products to the end consumer. This warranty document is not intended to create a contract between
Guardian Automation and the purchaser.
Except for this warranty, Guardian Automation gives no warranties of any kind whatsoever (whether express or implied) in
relation to the Product and all warranties relating to the Product are hereby excluded to the extent permissible by law. Guardian
Automation will not accept any additional warranties or conditions provided by others, which attempt to modify the terms of this
warranty.
Subject to your non-excludable rights under the Australian Consumer Law, Guardian Automation expressly excludes any liability
for consequential loss, incidental or indirect damages (including but not limited to damages for loss of business profits, business
interruption and loss of business information) due to a defect of the Product. In particular, any loss or damage caused to other
equipment or accessories used with the Product or any loss resulting from a delay in repair, is excluded to the extent permitted
by law.
Conditions of Warranty
Subject to the terms of this warranty, Guardian Automation warrants to the original purchaser that:
1.
the Product will be free from defects in materials and workmanship for a period of 5 years from the date of purchase or
10,000 cycles (whichever occurs first) for the motor, and 3 years from the date of purchase or 6,000 cycles (whichever
occurs first) for the electronics and mechanics. A cycle means one opening and closing cycle of the door.
2.
the remote-controlled transmitters and accessories included with the Product will be free from defects in materials and
workmanship for a period of 12 months from the date of purchase.
3.
where the Product is installed by Guardian Automation, the installation service is covered for a period of twelve months
from defects in materials and workmanship.
Subject to the following conditions and any non-excludable statutory rights, Guardian Automation will, at its option, either repair or
replace any proven defects in materials or workmanship;
(a)
The garage door to which the Product is fitted must be “spring balanced” and able to be opened and closed by a force not
exceeding 15 kilograms.
(b)
Proof of purchase must be presented.
(c)
The Product must have been serviced by a professional authorised by Guardian Automation at intervals not exceeding 12
months (the cost of servicing is not covered by this warranty).
(d)
The Product is well maintained and kept in good working condition.
(e)
The supplier must be notified as soon as practicable of any defect covered by this warranty. If the Product was supplied
by an authorised Guardian Automation dealer and this dealer cannot be contacted, then notification must be made as
soon as practicable to Guardian Automation.
(f)
This Warranty is limited to Return-to-Base (RTB) repair and does not cover labour or associated costs for on-site
attendance. The purchaser is responsible for the cost of returning the Product to the supplier or to Guardian Automation.
The purchaser is responsible for the cost of labour and any travel or other additional expenses incurred for any on-site
attendance.
(g)
Any Product repaired or replaced during the warranty period will be covered by the terms of this warranty until the
expiration of the original warranty period.
(h)
Where Guardian Automation, or its Authorised Dealer, in its absolute discretion determines that a warranty claim is not
being covered under the conditions of this warranty, then Guardian Automation or its authorised dealer (as the case may
be) reserves the right to charge for reasonable reimbursement of expenses for assessing the claim, and these must be
paid by the purchaser before the Product will be returned (at the purchaser’s expense)
(i)
This warranty is not transferrable.
(j)
Repairs may be conducted using refurbished components, and Products presented for repair may be replaced with
refurbished products of similar type.
(k)
Products must be returned in original or suitably safe packaging.
(l)
This warranty is only applicable for repairs to Products in Australia.
Содержание DCR2
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