HOW TO OBTAIN SERVICE
Please keep your purchase receipt or other proof of purchase in a safe place; you will need to
have it should the product require attention under guarantee.
It will be useful if you complete the details below, as it will help us assist you when requesting
service. (The model number is printed on the Instruction Booklet and the serial number is
printed on the Rating Label affixed to the appliance). Recording of these details alone will not
count as proof of purchase. A valid proof of purchase is required for under guarantee service.
The product must be easily accessible to the engineer and for free standing products the
engineer should be able to get easy access around the entire appliance without the need for
cabinets/ furniture being removed.
It is the customer’s responsibility to ensure our engineers have a cl
ean and safe environment
to carry out any repairs.
…………………………………………………………………………………………………………
Model No:
Serial No:
Retailer:
Date of purchase:
…………………………………………………………………………………………………………..
For service under guarantee simply telephone the appropriate number below
UK Mainland & Northern Ireland
0333 207 9920 or [email protected]
Republic of Ireland:
01 862 3411
Register your appliance at:
grundig.co.uk/support/register
Before requesting service please check the troubleshooting guide in the Operating Instructions
as a charge may be levied where no fault is found even though your product may still be under
guarantee.
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained within
the extended guarantee agreement document, otherwise please call the appropriate number
above where service can be obtained at a charge.
Should you experience any difficulty in obtaining service contact the Grundig Customer
Helpline on Tel: 0333 207 9920 or e-mail: [email protected]
…………………………………………………………....................................................................
This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Herts,
WD18 8QU (“
Beko
”).
Beko is registered in England and Wales with registered company
number 02415578.
