8
a
CTIVaTIon
, m
aInTenanCe
and
T
roubleshooTIng
Activating the System For the First Time
Maintenance - Imperative to follow the sequence as outlined
Troubleshooting
Make sure all water supply/drain lines are secure and free from leakage.
Slowly turn the saddle valve counterclockwise until fully open. Check stem seal for leakage. If necessary tighten stem nut
lightly.
Turn storage tank valve one quarter turn counterclockwise to open the valve (the handle should be in line with the
tubing as it enters the connection).
Open the product water faucet and let the water flow until all the air has been expelled from the system. This will take
about an hour.
Close the product water faucet. In 30 minutes, check the connections for leaks and correct if necessary.
Note that filters are labeled for easy servicing.
1) Open the RO faucet and let the tank drain completely. Leave the faucet open until the
filter change is complete.
2) Remove the pre-filter sediment cartridge.
3) Remove the membrane cartridge - The membrane may be reused as long
as the TDS level and other troubleshooting guidelines are met.
4) Remove the post-filter carbon cartridge.
5) Install the new filters.
6) Turn on the system and inspect for leaks.
7) Drain the first tank of water after changing the filters before drinking. When the membrane
is changed, drain the first two tanks of water before drinking.
Problem
Reason
Solution
Water has offensive odor
or taste
Carbon post filter is depleted
Drain storage tank and replace post filter
Filters are depleted
Replace filters and clean system
Not enough water pressure Storage tank air pressure is low
Empty storage tank and set pressure to 8 psi (55 kpa)
Not enough product water
Low water pressure
If line pressure is below 30 psi install a booster pump
Water supply is blocked
Clear restriction, rotate valve on feed water
Storage tank is depleted
Consider an increase in tank or membrane capacity
Clogged pre-filter
Replace prefilter, drain tank and sanitize system
No drain water
Clogged flow restrictor
Replace membrane
No water
Water supply is turned off
Turn water on
Under sink is wet
Leak from valve, faucet, or fitting
Dry everything with towels to isolate leak, identify, and
fix
Do Not Use the First Two Reservoirs of Water
Allow the reservoir to fill for 4-6 hours. Dispense this water to drain. This process removes the factory installed
sanitizing solution from the entire system and sends it to the drain. Repeat this process one more time. Allow the
tank to fill for 4-6 hours and dispense this water to the drain.
