Operational and Maintenance Manual for G11 Series Engines
Warranty Policy
Warranty Policy for Diesel Engine
A. Warranty Policy (Diesel engines)
Greaves Cotton Ltd. warranty for the machinery is
limited to its faulty design, defective materials/
components and/or workman-ship and is valid until
a period of 15 months from the date of dispatch of
machinery from its Works/Warehouse or one year
from the date of commissioning or completion of
3500 hours of operation, whichever event shall
occur first.
OR
Greaves Cotton Ltd. warranty for the machinery is
limited to its faulty design, defective materials/
components and/or workman-ship and is valid until
a period of 24 months from the date of dispatch of
machinery from its Works/Warehouse or 18
months from the date of commissioning or
completion of 5000 hours of operation, whichever
event shall occur first provided the user of the
machinery uses recommended genuine spare
parts including “Greaves Maxtherm“ Lube Oil &
Coolant wherever applicable and use of genuine
Air Filter element and Lube Oil Filter element
purchased only from Authorized Dealers of
Greaves Cotton Ltd.
The foregoing warranty is not applicable in the
event, interalia, if:
•
The machinery has been stored improperly
and not protected from adverse weather
conditions of any nature.
•
Assembly of the Gen set is not carried out
as per the recommendation.
•
Canopy manufactured and supplied along
with the D G Set is not as per the CPCB
approved drawings.
•
If GOEM has his own approved design
through authorized agencies and is
adversely affecting performance of engine.
•
If the D G set is installed and is in use
without approved acoustic enclosure
(canopy).
•
The machinery has not been installed
strictly as per the recommendations of
Greaves Cotton Ltd. and operated in
accordance with the instructions contained
in the Greaves Cotton Ltd. operational
manual.
•
The defective/improper fuel, lubricants,
coolants and any of their associated
systems are utilized
•
Unauthorized person carries out repairs
and alterations.
•
The maintenance of the machinery is not
strictly done as per the procedure detailed
in Greaves Cotton Ltd. operator’s
handbook/instruction manual.
•
Improper tools and equipments are utilized
at any stage during erection,
commissioning and maintenance.
•
During operation, the engine is improperly
shut down or happened to over speeding
or is subjected to misuse, negligence or
accident.
•
Failure in any way results from use of
components / parts not manufactured or
not authorized by us for use on our engine.
•
If the engine is improperly stored beyond
period of six months without recommended
long storage treatment and used without
recommended de-preservation.
•
The warranty shall not apply to fair wear
and tear of the individual components or
damages due to the negligence or
improper handling by the purchaser or his
employees or agents or due to damage by
any cause beyond our control.
•
The warranty does not apply to defect
arising due to default in periodic preventive
maintenance and lapse in the use of
