Greatwell ROG400, Руководство по установке и обслуживанию

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10
Troubleshooting
1. During the purifying and filtering process, the water purifier may generate some soft noise. This is normal operation.
2. If the following procedures don’t resolve the issue you are experiencing, please contact our
technical
support team.
Phenomenon Possible Causes Solutions
The water output volume
drops abnormally
Filter is clogged. Flush or replace the filter.
Filter has exceeded its service life. Replace the filter.
The ball valve or faucet is not
completely turned on.
Make sure the water inlet ball valve or the faucet is completely turned on.
Poor output water quality Filter is damaged. Replace the filter.
The device has not been used for a
while. (more than 3 days)
Turn on the purified water faucet and let it run for 3-5 minutes.
Quality of source water is low. Confirm that water source is municipal tap water.
Water leakage Component is damaged Shut off water and power supply and contact iSpring.
No water output after
replacing the filter
Air jam When replacing the filter, shut off power, then shut off water supply, replace the
filter, and then restore supply water and power.
No purified water comes out
of faucet after interrupting
and restoring tap water.
Air jam Restore supply water and power, turn on the purified water faucet and let it run
for 3-5 min. If this doesn’t resolve the issue, contact iSpring.
The following are possible solutions to common problems. If a problem can’t be resolved through these measures, please contact us directly at
678-261-7611 or support@123filter.com. To avoid injury or damage, do not attempt to dismantle or repair the unit.