GRAUPNER/SJ GmbH D-73230 KIRCHHEIM/TECK GERMANY
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11/2013
10
Manufacturer’s declaration:
If material defects or manufacturing faults should arise in a product distributed by us in the
Federal Republic of Germany and purchased by a consumer (§ 13 BGB), we, Graupner/SJ
GmbH, D-73230 Kirchheim/Teck, Germany, acknowledge the obligation to correct those defects
within the limitations described below.
The consumer is not entitled to exploit this manufacturer’s declaration if the failure in the
usability of the product is due to natural wear, use under competition conditions, incompetent
or improper use (including incorrect installation) or external influences.
This manufacturer’s declaration does not affect the consumer’s legal or contractual rights
regarding defects arising from the purchase contract between the consumer and the vendor
(dealer).
Extent of the guarantee
If a claim is made under guarantee, we undertake at our discretion to repair or replace the
defective goods. We will not consider supplementary claims, especially for reimbursement of
costs relating to the defect (e.g. installation / removal costs) and compensation for consequent
damages unless they are allowed by statute. This does not affect claims based on legal
regulations, especially according to product liability law.
Guarantee requirements
The purchaser is required to make the guarantee claim in writing, and must enclose original
proof of purchase (e.g. invoice, receipt, delivery note) and this guarantee card. The purchaser
must send the defective goods to us at his own cost, using the address stated above.
The purchaser should state the material defect or manufacturing fault, or the symptoms of the
fault, in as accurate a manner as possible, so that we can check if our guarantee obligation is
applicable.
The goods are transported from the consumer to us and from us to the consumer at the risk of
the consumer.
Duration of validity
This declaration only applies to claims made to us during the claim period as stated in this
declaration. The claim period is 24 months from the date of purchase of the product by the
consumer from a dealer in the Federal Republic of Germany (purchase date). If a defect arises
after the end of the claim period, or if the evidence or documents required according to this
declaration in order to make the claim valid are not presented until after this period, then the
consumer forfeits any rights or claims from this declaration.
Limitation by lapse of time
If we do not acknowledge the validity of a claim based on this declaration within the claim
period, all claims based on this declaration are barred by the statute of limitations after six
months from the time of implementation; however, this cannot occur before the end of the
claim period.
Applicable law
This declaration, and the claims, rights and obligations arising from it, are based exclusively
on the pertinent German Law, excluding the norms of international private law, and excluding
UN retail law.
